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Toyota of Hackensack

Hackensack, NJ

4.5
3,994 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,994 reviews

August 16, 2020

This is my third Toyota service site in 3 years. I was not satisfied with either of the other two locations. Toyota Hackensack has good customer service. Pleased with the quick turnaround as well. More

by MRSHOWELL1
Recommend Dealer
Yes
Employees Worked With
Joseph Huncken
August 16, 2020

I came to renew my lease. Paul Almeida has been helping me with my leases I am very pleased with his understanding of my needs. More

by SONGRECO
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Great catch of RAV4 I went to Toyota of Hackensack just to review what do they have in used inventory, what the prices are and so on. And I was surprised with the friend More

by Slava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2020

Miss Miriam is a customer at my job and one day I saw her Toyota shirt and asked if she could help me. She was so informative and gave me her info. She was able to help me get out of my lease which I couldn More

by JEANETTEMCCOY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
August 13, 2020

Not good treat by manager of services also they lier about my maintenance in my car ,what they don't do it. I never come back there. More

by CAMILOTERRERO
Recommend Dealer
No
Employees Worked With
Bill Coll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Services manager
August 12, 2020

Good experience My car is fairly new and this was the car's first check-up. I was happy to see everyone was wearing masks and social distancing. The service associa More

by ESCHUBER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Advisor - Susana Chiabo
August 12, 2020

Thanks Ariel for a great deal. I appreciate your hard work and dedication in making the deal reality . Jacqueline and I are really happy with are 2017 Toyota Highlander. Blessing for you and your Toyota More

by mjstc23
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2020

Had a great experience with Miriam from Toyota of Hackensack. I found one of their super low mileage used vehicles (377 miles!) on cars.com and sent an email to Miriam through the site. She contacted More

by K Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
August 11, 2020

It was a pleasure to buy my new 2020 Rav 4 Hybrid from Toyota of Hackensack. The staff is friendly and professional. I would definitely refer my family and friends to buy a new vehicle from them! More

by 74JKNIGHTRUNNER
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
August 11, 2020

professionally pleasent I live 3 miles from Lia toyota in rockland county ny . I purchased my 2019 tacoma from you guys , you gave me a better price and selection . im usi More

by hiker4ev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
juan was my sales man . Drew Wise has been my service advisor the last 2 visits . From my vantage point you have a good staff
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