Toyota of Hackensack

I LOVE my new certified rav! I had a great experience at Toyota of Hackensack. I was looking for a fairly new certified vehicle. I was greeted by Miriam and she informed me the vehicle was still waiting to Toyota of Hackensack. I was looking for a fairly new certified vehicle. I was greeted by Miriam and she informed me the vehicle was still waiting to be transported from the auction it was purchased at but that we could do pricing and wait for it to arrive. She gave me a fair value for my trade and after test driving a vehicle and sitting with her, I knew, sight unseen, that this is the car I wanted! She was so informative and worked with my budget. Unfortunately, the car took over 2 weeks to arrive, but Miriam kept in touch with me the entire time. The car came but had some damage.. Miriam’s team repaired the vehicle way beyond what I expected and I completed a deal that evening! Miriam made my car buying experience easy. Thanks again!!!! More

It is convenient, professional, and honest. I like the service. They offer rides and pickup service and clean my car when needed. I appreciate Toyota. service. They offer rides and pickup service and clean my car when needed. I appreciate Toyota. More

They left me the car very well since it did not leak water inside, but they broke the clips that cover the side of where they worked. water inside, but they broke the clips that cover the side of where they worked. More

Great and fast service. Everything was explained in detail and clear. Staff was very friendly and professional. Totally recommend getting service at Toyota of Hackensack detail and clear. Staff was very friendly and professional. Totally recommend getting service at Toyota of Hackensack More

Ana was amazing! I went in and loved the car after the test drive. I’m working back on building my credit and Ana did everything she could to get my monthly payment to the area where I wanted it! If not f test drive. I’m working back on building my credit and Ana did everything she could to get my monthly payment to the area where I wanted it! If not for her diligent and beyond expectations effort I would’ve left the dealership with nothing! I owe my awesome experience all to her! THANKS ANA!!! More

It was a very easy process to get my car serviced. Took under the estimated time by a good margin! Quick and friendly service. Good coffee! under the estimated time by a good margin! Quick and friendly service. Good coffee! More

I had a wonderful buying experience at Toyota of Hackensack on Saturday, August 15, 2020. Staff are good and very helpful and met my needs and the facility was very clean and sanitized. Special ment Hackensack on Saturday, August 15, 2020. Staff are good and very helpful and met my needs and the facility was very clean and sanitized. Special mention to my advisor Alexander who was very helpful with my purchase of 2020 Corolla SE. I would definitely refer my family and friends to buy a new vehicle from them. More

Muy buen servicio y en especial la persona que nos atendio. Ana nos dio todos los detalles acerca de nuestra compra. Estamos fascinados con nuestro carro Toyota. atendio. Ana nos dio todos los detalles acerca de nuestra compra. Estamos fascinados con nuestro carro Toyota. More

Excellent used car buying experience! I had a wonderful buying experience at Toyota of Hackensack on Saturday, August 15, 2020. I purchased a used 2019 Toyota Prius LE from Ms. Ana Mayers, I had a wonderful buying experience at Toyota of Hackensack on Saturday, August 15, 2020. I purchased a used 2019 Toyota Prius LE from Ms. Ana Mayers, who was warm, professional, and knowledgable. The car was beautifully prepped and vacuumed for me to take out the door by the team, and Ana even helped me connect my cell phone to the Prius Bluetooth. I financed this purchase through the dealership and did not trade a car in. Ana and the Finance team were patient with my questions and very clear with instructions on how to handle Service appointments, warranty options, and so forth. Additionally, everyone was wearing masks within the Sales center, and there were lots of hand sanitizer bottles throughout the building -- these precautions helped me relax during the purchase process (considering COVID-19). Thanks, Toyota of Hackensack! I love my Prius! :) More

This is my third Toyota service site in 3 years. I was not satisfied with either of the other two locations. Toyota Hackensack has good customer service. Pleased with the quick turnaround as well. not satisfied with either of the other two locations. Toyota Hackensack has good customer service. Pleased with the quick turnaround as well. More