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Toyota of Hackensack

Hackensack, NJ

4.5
3,843 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,843 reviews

October 30, 2024

This is the third Toyota we purchased with Melissa. It’s always easy and we love dealing with her joyful spirit. Thank you! More

by Eshap77
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

worked very fast and excalty what i wanted they understood right away all the needs Thanks More

by Nuchem1
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

This was the fastest maintenance experience I’ve ever had for this car. The shop team is always friendly and my car is in good hands. The showroom is always clean as well as the waiting area have several opt More

by JOSEPHMPOMBO22
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Very accommodating and knowledgeable! ! Down to earth . Allowed us to text drive all the vehicles I was interested in More

by MICHELELICCIARDI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Duplicitous lease buyout. Almost 2k of hidden fees, inflated residual buyout cost of the vehicle (not matching my CULA contract), and xx required Insurance policy I did not wa More

by Rachael carroll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ana Mayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Purchasing process was very easy and clear! Answered all questions and catered to my preference More

by cmlouies
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abigail Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Both Jay and Mannix were very helpful and kind. Jay was extremely accommodating as I changed my mind about the color of my vehicle at the last minute. He worked very hard to get the color of my pre More

by JENIFERSADLER
Recommend Dealer
Yes
Employees Worked With
Jay & Mannix were both excellent as explained above.
October 23, 2024

Working with Catherine on a purchase and trade in. A majority was completed on line, and day of delivery went smoothly. I would recommend working with Catherine, she was able to move things right alon More

by jlhmiles
Sales Price Transparency
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Purchase Time
Recommend Dealer
Yes
Employees Worked With
Catherine Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Buena experiencia,los trabajadores muy amables y siempre todo muy limpio.trabajan con el tiempo perfecto More

by la_am82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

Paul was great to deal with, very knowledgeable and to the point. The best dealer experience I’ve had hands down. Will highly recommend Paul to anyone. More

by WIFEY927
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.