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Toyota of Hackensack
Hackensack, NJ
3,988 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,988 reviews
September 13, 2020
This was the first time I have ever purchased or leased a new vehicle when I felt good about the dealership experience and the value I received. new vehicle when I felt good about the dealership experience and the value I received. More
by KEVIN.LAURSEN
Verified CustomerEmployees Worked With
September 12, 2020
Very Good & Professional I would recommend this service to friends and family. They try to work with you and give you the best deal possible to friends and family. They try to work with you and give you the best deal possible More
by PRTYBALDWIN
Employees Worked With
September 10, 2020
Miriam was excellent and knowledgeable. We weren’t exactly sure which Toyota we wanted and she took the time to show us a few different options. Ultimately we went with a certified preowned 4Runner an exactly sure which Toyota we wanted and she took the time to show us a few different options. Ultimately we went with a certified preowned 4Runner and couldn’t be happier. We got a great finance rate and the transaction was easy and smooth. More
by OK 4Runner
Employees Worked With
Miriam Shanken
September 10, 2020
Friendly people, and they do what they say they are going to do. No snags, no hidden charges, no attempts to add something in. Just a smooth deal on the car I wanted. to do. No snags, no hidden charges, no attempts to add something in. Just a smooth deal on the car I wanted. More
by djb_rh
Employees Worked With
Nixon Gomez
September 09, 2020
Good service and excellent customer assistance. Except for the young valet driver who was very disrespectful, drove my 4runner as it was a sport car, did not hand me off the keys, so I had to search them for the young valet driver who was very disrespectful, drove my 4runner as it was a sport car, did not hand me off the keys, so I had to search them in the car, did not say a word, left the door open and walked away. If I have to let someone drive my car, I demand this person to be gentle and respectful while driving it. More
by M.NINA.P
Employees Worked With
Stephanie great advisor.
September 09, 2020
I find the prices to be quite reasonable and the service is excellent. I would say that their being so busy is a testament to the quality of service, so I never mind the wait. is excellent. I would say that their being so busy is a testament to the quality of service, so I never mind the wait. More
by JAYROB1974
Employees Worked With
Drew Wise, Darren.
September 07, 2020
As always Toyota of Hackensack, NJ is staffed with highly professional people. I have never had an issue even when there has been a problem it is resolved to my satisfaction. They are courteous, knowledgea professional people. I have never had an issue even when there has been a problem it is resolved to my satisfaction. They are courteous, knowledgeable and eager to serve. Thank you Toyota of Hackensack, NJ for a great experience. More
by ROSEEVALDES
Employees Worked With
Stephanie Apgar
