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Toyota of Hackensack
Hackensack, NJ
3,988 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,988 reviews
September 28, 2020
By far the easiest and quickest car buying experience. Even on a busy Saturday Miriam took care of us on a test drive and got us a great rate. Love our new coroll Even on a busy Saturday Miriam took care of us on a test drive and got us a great rate. Love our new coroll More
by Kayodepenn
Employees Worked With
Miriam Shanken
September 26, 2020
The service dept is always courteous and a pleasure to work with whenever getting my vehicles service, they make you feel like family. Great environment work with whenever getting my vehicles service, they make you feel like family. Great environment More
by BOMBIE1090
Verified CustomerEmployees Worked With
Hopson Cedric
September 26, 2020
I was very grateful for the service with Johnathan Munoz very professional high quality in customer service. excellent ability very helpful. He very was assisted very professional and very informative. T very professional high quality in customer service. excellent ability very helpful. He very was assisted very professional and very informative. Thanks, Toyota of Hackensack, More
by JOHN
Employees Worked With
September 25, 2020
I love the culture of courtesy and professionalism. I brought my car in for a recall service & no questions asked. Thank you for your stella services. brought my car in for a recall service & no questions asked. Thank you for your stella services. More
by TERRI.MCFARLANE
September 24, 2020
Ana was very prompt and helpful when assisting me at the dealership. She was very informative and assisted me with all of my inquiries. She was also very mindful of my time. dealership. She was very informative and assisted me with all of my inquiries. She was also very mindful of my time. More
by IFAINVESTMENTS
Employees Worked With
September 24, 2020
I was very pleased with the service Melissa and her team exhibited. I also want to single out Jeff Canlas for helping to explain the intricacies of the complicated Prius Prime XLE. Please contact me at 973 exhibited. I also want to single out Jeff Canlas for helping to explain the intricacies of the complicated Prius Prime XLE. Please contact me at 9739681191 if you choose. More
by edcedargrove
September 23, 2020
I was able to get a service appointment for an oil change easily online. Drew was extremely professional and my car was serviced in a reasonable amount of time while I waited. It would have been better if easily online. Drew was extremely professional and my car was serviced in a reasonable amount of time while I waited. It would have been better if I also could have had the recall repairs done at the same time. If only they could have provided me with a loaner car for when I originally scheduled service with the recall repairs required. Had to reschedule with a Toyota dealer who would have a loaner car available when the recall repairs are performed. More
by KDOWD624
Employees Worked With
Drew
September 23, 2020
Employees are very courteousJobs are done very Employees are very courteous Jobs are done very professionally and efficiently Waiting area are nice and clean Can not ask for any better tha Employees are very courteous Jobs are done very professionally and efficiently Waiting area are nice and clean Can not ask for any better than it More
by JOANNELIN.TENNIS
Employees Worked With
Drew wise
September 22, 2020
I couldn't be more pleased with the courtesy and professionalism shown to me on my service visit. Highly recommended to anyone. I traveled across state lines for this quality. professionalism shown to me on my service visit. Highly recommended to anyone. I traveled across state lines for this quality. More
by NESCAFEKEV1
September 22, 2020
I would not have had a issue if the first time I had my truck in for the recall the part was connected completely and would not have caused any noise. truck in for the recall the part was connected completely and would not have caused any noise. More
by AROCCO123
Employees Worked With
Stephanie Apgar
