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Toyota of Hackensack
Hackensack, NJ
3,988 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,988 reviews
October 06, 2020
Second lease with Melissa L. and fourth overall lease with Hackensack Toyota. Melissa jotted numbers down that made sense that could be calculated and didn't use the dreaded 4 square document until late with Hackensack Toyota. Melissa jotted numbers down that made sense that could be calculated and didn't use the dreaded 4 square document until later in the negotiations. I trust her to give it to me straight and minimize the sales talk. More
by Ben
Employees Worked With
October 05, 2020
Bought a new car for the first time one 13 years.. and soooo happy Miriam helped me. I went to a bunch of dealers and she was by far the nicest and most knowledgeable. It took over a month for me to decid soooo happy Miriam helped me. I went to a bunch of dealers and she was by far the nicest and most knowledgeable. It took over a month for me to decide on what I wanted and she was patient and helpful the entire way. Will be coming back at the end of the month to get my husband a car as well!! 10 out of 10!!! More
by AM
Employees Worked With
Miriam Shanken
October 05, 2020
Stephanie apgar customer service was excellent. She sis very professional, detailed oriented on her communication. She represents Toyota service very well. My car service overpassed my expectations. very professional, detailed oriented on her communication. She represents Toyota service very well. My car service overpassed my expectations. More
by ARJMIRANDA
Verified CustomerEmployees Worked With
Stephanie Apgar
October 04, 2020
Awesome, the entire sales and service staff took great care of us. Treated like family from when you walk in to the second you leave thanks Toyota of Hackensack care of us. Treated like family from when you walk in to the second you leave thanks Toyota of Hackensack More
by Matthew
Employees Worked With
Other Employees :
Alejandro Corpuz, Ramon Garcia, Miriam Shanken
October 03, 2020
The recall service on my Corolla was done quickly and efficiently. It was finished earlier than promised. My service advisor was very courteous and friendly. Top marks! efficiently. It was finished earlier than promised. My service advisor was very courteous and friendly. Top marks! More
by JEKSHADOWS
Employees Worked With
Stephanie Apgar
October 02, 2020
My experience here was very good!!!!! Melissa was very professional and helpful. She did all what she could to help make the process simple as possible. I love my new Rav 4!!!!!!!!!!!!!!! Thank you Meli professional and helpful. She did all what she could to help make the process simple as possible. I love my new Rav 4!!!!!!!!!!!!!!! Thank you Melissa. More
by Zulia Avila
Employees Worked With
October 02, 2020
This dealership is very professional. They made it very clear what was going to be done with my Toyota IM . They made this standard service go very smoothly & were kind, courteous & prompt! clear what was going to be done with my Toyota IM . They made this standard service go very smoothly & were kind, courteous & prompt! More
by CMDARGIS
Employees Worked With
October 02, 2020
Miriam was wonderful to work with. She was on top of each and every detail and promptly worked through each of the issues that came up to make the purchase as easy as possible. She was knowable in all each and every detail and promptly worked through each of the issues that came up to make the purchase as easy as possible. She was knowable in all aspects of the purchase and I greatly appreciate the professionalism and concern she displayed. She was just terricffic! More
by mike
Employees Worked With
Miriam Shanken
