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Toyota of Hackensack
Hackensack, NJ
3,988 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,988 reviews
October 13, 2020
Joe is always great and helpful. always gives me feed back about my car's condition and great pricing too . Brad takes care of me driving me back to work and picks me up on time to go back to pick up my back about my car's condition and great pricing too . Brad takes care of me driving me back to work and picks me up on time to go back to pick up my car when it is done. More
by NSHOMANMD
Verified CustomerEmployees Worked With
Miriam Shanken
October 13, 2020
They left me in the cold and rain for 20 minutes after they told me it was ready. they didnt apoligize. If it wasnt free i wouldnt go back. Three people came by to ask me what car i was waiting for. No on they told me it was ready. they didnt apoligize. If it wasnt free i wouldnt go back. Three people came by to ask me what car i was waiting for. No one came back and told me why. More
by DANIEL.SCHOENBERG
Employees Worked With
October 13, 2020
Amables desde que entras al dealer , el representante el señor Ramon tratando de buscar la mejor oferta para negociar el carro.despues de recorrer otros lugares estoy seguro que fue la mejor atención y elec señor Ramon tratando de buscar la mejor oferta para negociar el carro.despues de recorrer otros lugares estoy seguro que fue la mejor atención y elección. More
by goyafrank3
Employees Worked With
Ramon Garcia
October 11, 2020
Very good experience. Miriam gave us different options. We left with a new CHR that day. Good price. Good service. We like Toyota of Hackensack. We left with a new CHR that day. Good price. Good service. We like Toyota of Hackensack. More
by SKBaker
Employees Worked With
Miriam Shanken
October 10, 2020
Ana was great! Just purchased a used car and it was one of the best car experiences I have EVER had! She didn't waste my time and got everything done quickly. of the best car experiences I have EVER had! She didn't waste my time and got everything done quickly. More
by Charles Louis
Employees Worked With
October 10, 2020
Miriam was fantastic. She was so informative and made the process of buying a car a smooth experience. She took her time explaining everything and listened to my needs concerning the car. Would highly recomm process of buying a car a smooth experience. She took her time explaining everything and listened to my needs concerning the car. Would highly recommend! More
by rubycohen94
Employees Worked With
Miriam Shanken
October 10, 2020
They should be a little more careful with the cars they gave me my car after washing it and the carpet was full of water and dirty inside on the dashboard. Mrs. Susana and Mr. Luis very kindly helped me gave me my car after washing it and the carpet was full of water and dirty inside on the dashboard. Mrs. Susana and Mr. Luis very kindly helped me More
by lubanaeilia
Employees Worked With
Susana
October 10, 2020
Stephanie was a perfect gem in dealing with my insurance Co. about a windshield glass problem. She contacted Co. and put me intouch with them and the needed work was done----Stephanie Apgar -Service dept Co. about a windshield glass problem. She contacted Co. and put me intouch with them and the needed work was done----Stephanie Apgar -Service dept. More
by ACE2FISH
Employees Worked With
Stephanie Apgar
October 10, 2020
Back in February I had my new RAV4 in for a leak of antifreeze. I have never checked your work since I have dealt with Mario Puentes And Nick Latino for years. Well I just looked under the hood 9 month antifreeze. I have never checked your work since I have dealt with Mario Puentes And Nick Latino for years. Well I just looked under the hood 9 months later and all I saw was antifreeze all over my engine and the cap was not closed all the way. Not happy at all. More
by APP1FJDUPS
Employees Worked With
October 09, 2020
I have worked with Melissa since 2016 and have leased and financed 3 cars from her.She has always been professional, knowledgeable and reliable. Recently, Melissa helped get our family our Highlander and we financed 3 cars from her.She has always been professional, knowledgeable and reliable. Recently, Melissa helped get our family our Highlander and we love it! Thank you Melissa for all you do for us! Christine More
by Cjean022384
Employees Worked With
