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Toyota of Hackensack
Hackensack, NJ
3,988 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,988 reviews
October 16, 2020
Bill was fantastic! He helped us a lot and was very professional. We were so comfortable talking to him. It was a great experience. Thank you for everything Bill! professional. We were so comfortable talking to him. It was a great experience. Thank you for everything Bill! More
by NINA
Verified CustomerEmployees Worked With
October 16, 2020
Ana was my sales associate & I could not have been more pleased. Took car of the insurance switch along with all my questions.My buying experience was excellent! pleased. Took car of the insurance switch along with all my questions.My buying experience was excellent! More
by bheck
Employees Worked With
October 16, 2020
Great service., prompt service. Courteous staff. The waiting area is clean and meet pandemic restrictions. The coffee/tea area was clean. They washed my car for free. waiting area is clean and meet pandemic restrictions. The coffee/tea area was clean. They washed my car for free. More
by MARYPERE99
Employees Worked With
Susana
October 15, 2020
Buying a car for the first time could be quiet an intimidating process in itself, but Melissa was very patient and professional, yet friendly at the same time. Sam was able to provide us with the rig intimidating process in itself, but Melissa was very patient and professional, yet friendly at the same time. Sam was able to provide us with the right numbers that we couldn’t say no. Overall, the experience was very nice and smooth, just like my new car. 😃 More
by Tsering
Employees Worked With
October 14, 2020
Drew has gone above and beyond to give Excellent customer service. I have brought my Sienna in for service and he has seen to it my van got the best of care. Even when I have had an emergency. Keep up the service. I have brought my Sienna in for service and he has seen to it my van got the best of care. Even when I have had an emergency. Keep up the Great work Drew !!! More
by LEWISAKR1
Employees Worked With
Drew Wise
October 14, 2020
Excellent experience! They are a great team of professionals. Bill was my salesperson and he is the absolute best. I would recommend highly to anyone professionals. Bill was my salesperson and he is the absolute best. I would recommend highly to anyone More
by GLITTERDLS
Employees Worked With
October 13, 2020
Miriam was absolutely wonderful. We have never leased before and she went over all of the options and clearly explained all the details of leasing vs financing. We actually ended up leasing from another before and she went over all of the options and clearly explained all the details of leasing vs financing. We actually ended up leasing from another brand due to needing a bigger vehicle, but we are so grateful for Miriam’s help and attention. If you’re looking for a Toyota, make sure to go see Miriam!!! More
by JBEXX
Employees Worked With
Miriam Shanken
October 13, 2020
Everyone was very helpful, Melissa was very attentive and tried to help us as much as she could. She was very clear with all she said and tried to help us as much as she was able to. tried to help us as much as she could. She was very clear with all she said and tried to help us as much as she was able to. More
by JJOHANAGIRALDO
Employees Worked With
