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Toyota of Hackensack

Hackensack, NJ

4.5
3,988 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,988 reviews

October 21, 2020

Miriam is very friendly and efficient. She gets the job done. She made it very easy for me. She help me to get all necessary information, so it could be easier for me to made the final decision. More

by TONY_CHAVEZ2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Miriam Shanken
October 19, 2020

Wanted a specific 4Runner in a very short window. Went to three dealerships only these guys delivered and at 2500 less! My thanks to Paul Almeida for making this happen More

by JWSTRAIN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2020

Manager of Toyota, Mr. Rim was friendly, very helpful and knowledgeable about cars. If my friends need to buy a car, I would definitely recommend him. More

by jcjessicacho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Toyota of Hackensack responded

Thank for your 5 Star review! We are glad to hear that Jay was both friendly and helpful during your purchase of a 2021 Toyota RAV4. We appreciate your business! Enjoy your new vehicle!

October 18, 2020

Very happy with my purchase. Bought a brand new 2020 Supra with the help from Miriam. The car i came to buy was already sold, but she was able to find me the same car within a week. I did a lot of shopp More

by CHENGYUSupra2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Oct 19, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that even though we had sold the original Red Supra you came to see, that Miriam went out of her way to find you another one! We appreciate your business! Enjoy your brand new Supra!

October 18, 2020

Toyota Hackensack is the place to go for expert and efficient car service. Excellent service is a way of life at Toyota Hackensack.. Highly recommended! More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana Chiabo and her service crew
Oct 19, 2020 -

Toyota of Hackensack responded

Hi Dean! Thank you for your 5 Star review! We are glad to hear that Susana and the service department were able to offer excellent service during your maintenance visit. We appreciate your business! Thank you for choosing us for service!

Oct 19, 2020 -

Dean responded

Very welcome! Susana and the rest of the crew at Toyota Hackensack continue to deserve all the recognition.

October 18, 2020

Very professional customer service. The staff is friendly and attentive to all of the customers needs. The great service starts from the greetings to payment. More

by TONYVLDZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
October 17, 2020

I came in looking for a pre-owned 2020 RAV4 and was greeted by Miriam. She was an absolute pleasure to deal with throughout the entire process and she was incredibly knowledgeable. She was able to find More

by Bm003368
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Oct 19, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Miriam was able to find a 2021 RAV4 for almost the same price as a pre-owned RAV4! We appreciate your business! Enjoy your new RAV4!

October 17, 2020

I trust you, always satisfied with your job. I would like you to keep competitive prices and inform customers about best time to visit and save money. More

by elena2017476756@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that Jonathan was able to assist in your purchasing process! Thank you for your business! Enjoy your new purchase!

Jun 07, 2022 -

elena2017476756@yahoo.com responded

This time I was really disappointed by an advisor Joe Huncken

October 17, 2020

I was taken the minute I drove up for service, everyone was friendly and very helpful. Pick up was the same. Clean, prompt and efficient. More

by JSUTTON528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana Chiabo
Oct 19, 2020 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that your service visit clean, prompt, and efficient! We appreciate that you chose us for service! We look forward to handling your service needs in the near future!

October 17, 2020

Hello ... I've been dealing with this Dealership for over Ten ( 10 ) years now ! I have nothing but Great things to say about the place & Staff !! Please... Keep up the Great Work !! More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Hopson
Oct 19, 2020 -

Toyota of Hackensack responded

Thank for your 5 Star review! We certainly appreciate that you have frequented our establishment over the last ten years! We appreciate your business! Thank you for your support!

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