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Toyota of Hackensack

Hackensack, NJ

4.5
3,988 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,988 reviews

October 25, 2020

Excellent service. Super efficient and fast. On time pick up and drop off. Even cleaned my car. Thank you Hackensack Toyota you are the best! More

by CCAP915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the service department was super efficient and fast! We appreciate your business! We look forward to servicing you in the future!

October 24, 2020

I’ve been going to Toyota of Hackensack since 2012 and Joe Huncken is always a pleasure to work with! Keep up the great customer service Joe! More

by TAWK2JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Huncken
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Joe Huncken provided excellent customer service during your service visit. We certainly appreciate that you have been frequenting our service department since 2012! Thank you for your business!

October 24, 2020

Toyota of Hackensack provided me withexcellent service Toyota of Hackensack provided me with excellent service to my Forerunner. The people who work here are committed to complete to making sure all cu More

by DELPICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Hopson and Susana Chiabo
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that our service department provided excellent service in regards to your 4Runner! We are committed to doing the best job possible for our customers! We appreciate your business! We look forward to having you service with us again in the future!

October 24, 2020

Miriam was a pleasure to work with. She understood our needs and worked to find us the best car for our budget. Best car buying experience I’ve had. I would highly recommend Miriam and Toyota of Hackensac More

by Sgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Canlas, Miriam Shanken
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Miriam was a pleasure to work with and that your experience with her far and way the best you've ever had! We appreciate your business! Enjoy your new purchase!

October 23, 2020

Sunday night I noticed I had a flat tire. Early Monday morning I drove to the dealership hoping to get there before the tire went totally flat. I didn't have an appointment but they took my car in and too More

by planets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that even without a appointment our service department was able to replace the flat tire on your vehicle. We appreciate that you have always chosen us for your servicing needs! We look forward to continuing that relationship. Thank you for your business!

October 23, 2020

Miriam very helpful. She get me a 4runner in color I want and very very fast. Good deal. Toyota Hackensack good place to buy cars. More

by Jihe
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Miriam was helpful in getting a 4Runner in the color of your choice! We appreciate your business! Enjoy your new 4Runner!

October 23, 2020

I trust and find them reliable in their service delivery. They are very efficient and prompt on dealing with the issue at hand! Great excellent service! More

by FBARNOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your review! We are glad to hear that our service department & Stephanie provided reliable and efficient service in regards to your vehicle. We appreciate your business! We look forward to having you service with us in the future!

October 22, 2020

Very happy with my purchase. Very professional customer service. Excellent Experience!! I would definitely recommend this dealership to friends and family. Thank you for making this purchase so easy. More

by mgbooyeah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2020

I called and was able to get in for routine oil change. The staff is always very pleasant. Shout Out to Stephanie Abgar for being so professional and pro-service for customers ! More

by SUGUNDIA1
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Abgar
October 22, 2020

I can't say enough good things about this dealership. Every single person there is helpful, kind and professional. I am so comfortable in my new Highlander. Thanks to the help from Melissa and Mario. M More

by nancyann57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, Fred, and Steve R
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