Toyota of Hackensack

After driving our Camry that we bought from Toyota of Hackensack 15 years ago.. we decided to go back since it was time to upgrade. Miriam greeted us and helped us get into a new Rav4. Love Toyota. Hope Hackensack 15 years ago.. we decided to go back since it was time to upgrade. Miriam greeted us and helped us get into a new Rav4. Love Toyota. Hope this one lasts us another 15 More

Upon arrival, we were greeting and welcomed! Paulo was present to hear my needs and wants as he guided me in the process of purchasing a car. The staff was really sought the best for the customer, making present to hear my needs and wants as he guided me in the process of purchasing a car. The staff was really sought the best for the customer, making them feel like family. More

I actually found Miriam using DealerRater reviews, and I am glad I did. She responded very quickly via email with all the information I requested. When I came to check out the vehicle I was interested, she am glad I did. She responded very quickly via email with all the information I requested. When I came to check out the vehicle I was interested, she was efficient and helpful in making sure everything went smoothly and worked in my budget. Glad I read reviews and purchased my vehicle from Miriam at Toyota of Hackensack. More

My last visit was about the car service. I can say it was rather good - I have provided and demonstrated my concerns, and in 2 hours the problem was recognized and solved. Thanks guys! rather good - I have provided and demonstrated my concerns, and in 2 hours the problem was recognized and solved. Thanks guys! More

Very nice facility. The gentleman (Jimmy) was an excellent salesman. Polite, down to earth, figured out quickly what sort of car I was looking for. The ability to contact my insurance company using excellent salesman. Polite, down to earth, figured out quickly what sort of car I was looking for. The ability to contact my insurance company using an employee at the facility was a real nice touch. 2 things that I think could use some improvement: 1. An old timer such as myself, who may not have bought a new car from a dealer in a long time, I wished someone there could have explained to me about the obtaining a license plate (is that my responsibility or does the dealer do that?) Also do I register the car myself? 2. After I bought the car I went into an office to sign some papers and talk to another sales man. I understand his job was to offer various warranties for the car. When I explained that I had no need for these offers, I noticed the pace of him doing things slowed down. He went on his cell phone to text/check something twice. My wife was waiting outside and we were both ready to get in our new car. I was on the verge of saying something rude, when he finally said we were finished. More

My experience trading my car at Toyota of Hackensack was decent. It was a very busy Saturday but Melissa took care of me and was very professional and helped me get into a vehicle that I am LOVING! Melissa' decent. It was a very busy Saturday but Melissa took care of me and was very professional and helped me get into a vehicle that I am LOVING! Melissa's customer service was outstanding as she was very friendly and kept me updated on the process of trading in my car, and purchasing my Toyota CH-R. I will recommend my family and friends to Melissa for sure. She was super awesome! Thanks Toyota of Hackensack for doing business with me. More

Ana Myers is the Best sales rep. in Toyota of Hackensack. She gave me all the preferences I wanted on my vehicle & worked well within my budget. I recommend going to her before anyone else in the show room. She gave me all the preferences I wanted on my vehicle & worked well within my budget. I recommend going to her before anyone else in the show room. She is Professional & has positive great energy! More

Very pleasant place to purchase our new vehicle and the sale staff was very knowledgeable, vehicle was in excellent condition and clean , would purchase another vehicle from Hackensack Toyota sale staff was very knowledgeable, vehicle was in excellent condition and clean , would purchase another vehicle from Hackensack Toyota More

I’m happy with you attention I’m not waiting too long, I’m happy with you attention I’m not waiting too long, the service is a great and fast in future I comeback to the dealer I’m happy with you attention I’m not waiting too long, the service is a great and fast in future I comeback to the dealer More

Great service.Promt pick up and return.Even hadthe car washed. Easy to make an appointment. Took care of recall at the same time. Will certainly use again. washed. Easy to make an appointment. Took care of recall at the same time. Will certainly use again. More