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Toyota of Hackensack
Hackensack, NJ
3,988 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,988 reviews
November 04, 2020
Impressive level of customer service. Everyone I Impressive level of customer service. Everyone I encountered was professional, courteous, and friendly. The waiting area was kept clean and comfortab Impressive level of customer service. Everyone I encountered was professional, courteous, and friendly. The waiting area was kept clean and comfortable. Work was completed within the given time frame, and I appreciated and will follow up with the recommendation given. More
by scotslass
Verified CustomerEmployees Worked With
Stephanie Apgar
November 04, 2020
Fast Response, No BS, from the start to finish said what they were going to do and came through. Very helpful and refreshing during these stressful times they were going to do and came through. Very helpful and refreshing during these stressful times More
by CHEFMRM
November 02, 2020
Best customer service! Never had a problem everytime. The best dealer in town. Ive been through a few dealership before and having alot of problems but never on you guys. Keep it up! best dealer in town. Ive been through a few dealership before and having alot of problems but never on you guys. Keep it up! More
by JOKJOKBIJO
November 02, 2020
Such an amazing place and amazing people, will definitely let all my friends know about it and Jim was really helpful and such a kind guy!! Keep it going!! let all my friends know about it and Jim was really helpful and such a kind guy!! Keep it going!! More
by EMELYESTEVEZL
Employees Worked With
Jim Loscalzo
November 02, 2020
Very professional customer service. We were greeted by Ana who showed us the used Toyota Corolla we were interested in. Ana Mayers was great help in purchasing the car and walked us through the process i Ana who showed us the used Toyota Corolla we were interested in. Ana Mayers was great help in purchasing the car and walked us through the process in timely and helpful manner. Very pleased with this dealership. More
by basiapuz
November 01, 2020
From start to finish I had a great experience. Staff fulfilled all their promises, a very rare thing in today’s world. John Reyes and Mario were fantastic to work with! fulfilled all their promises, a very rare thing in today’s world. John Reyes and Mario were fantastic to work with! More
by vinnyfii
November 01, 2020
She’s very helpfull and reliable.. its good doing business with her.. she also reponse quite fast when i need help.. toyota sales rep at its best! business with her.. she also reponse quite fast when i need help.. toyota sales rep at its best! More
by EJZABLAN
November 01, 2020
Professional and courteous staff. Clean and warm surroundings. Friendly and accommodating with scheduling customers . Wait time for work done is also reasonable. Time promised was done accordingly surroundings. Friendly and accommodating with scheduling customers . Wait time for work done is also reasonable. Time promised was done accordingly More
by infinity38s
Employees Worked With
Service dept
October 31, 2020
I have 2 Toyota dealers near me but I always return to Hackensack for service because they take care of me very satisfied thanks to Susana Chicano she explained everything so well Hackensack for service because they take care of me very satisfied thanks to Susana Chicano she explained everything so well More
by NJBENJAMIN17
Employees Worked With
Susana Chiabo
