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Toyota of Hackensack

Hackensack, NJ

4.5
3,989 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,989 reviews

November 12, 2020

Always courteous & friendly. I wait for my auto and I'm Always courteous & friendly. I wait for my auto and I'm in/out with no problems and place is very clean. Everyone is organized & helpful. More

by URBOTHERINGME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
November 12, 2020

Very efficient and great to work with. Ana got the hard to find Tacoma Trd Sport in black and stick shift quickly. Top notch Gal and her associates were super. Captain Max More

by captainmaxnyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Escobar
November 12, 2020

We Love Paul, he is the best and makes the process so easy. Gives it to you straight, no BS. The facility is clean and has update technology to make the process easy! More

by LISAPURVIS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that you love Paul and you experience here was straightforward. We appreciate your business! Enjoy your new purchase!

November 11, 2020

I’ve had a great experience on my recent visits to your service department with each time explanations were given of what I needed and what was recommended. More

by DOMINGUEZA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana
Nov 19, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your recent service experience were great! We our best to advise on current and future service needs. We appreciate your business! We look forward to having you service with us in the future!

November 11, 2020

Professional, helpful, courteous, friendly, and kept their word...in and out in 35 minutes. Toyota of Hackensack always is the place to go if you’re looking for a Toyota! More

by JOEBUCCINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Nov 19, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad that your experience with us was helpful, courteous, and honest. Thank you for your business!

November 10, 2020

Very Friendly, very good explaining all details and what our best options were. Ana Mayers AWESOME!!! Thank You all so much!! AAAA+++ GREAT EXPERIENCE!! A+ More

by ld5572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana's Manager THANK YOU AWESOME. They gentleman who showed car details to us how everything works THANK YOU
Nov 19, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Ana and the rest of our staff did a awesome job in regards to your vehicle purchase! We appreciate your business! Enjoy your new purchase!

November 08, 2020

My salesman Alex was awesome He got me top dollar for My salesman Alex was awesome He got me top dollar for trade And great numbers on my new 4 runner I will highly recommend him to anyone More

by LOUIS.SANTOPIETRO
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Corpuz
Nov 09, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Alex was awesome! We thank you for your business! Enjoy your new 4Runner!

November 07, 2020

She is a very friendly, patient person, explains the financing plans and answers our questions and tries to find the best options for the client. More

by dmaogh_820130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that Melissa was friendly and patient during your purchasing process. We appreciate your business! Enjoy your new purchase!

November 07, 2020

All of the people were very nice and professional. They go through the purchasing process very quickly and it can get confusing with the fees. They didn't give me a spare key or an owner's manual. I had to More

by Sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that all the staff were both professional and nice. Due to pandemic concerns, we are doing our best to limit customers time within the showroom. If you purchased a pre-owned vehicles, they often do not come with manuals or second keys unfortunately. We hand the vehicle to customers just like how we receive it (not including the service work). We do appreciate your business! Enjoy your new purchase!

November 06, 2020

As always my appointment went smoothly as did the servicing of my car. Everyone was friendly and made sure that I was satisfied with the service More

by LDE177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the servicing of your vehicle was smooth and you were satisfied with our service. We appreciate your business! We look forward to handling your service needs in the future!

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