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Toyota of Hackensack
Hackensack, NJ
3,989 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,989 reviews
November 15, 2020
I was a bit unsure of coming in to upgrade my lease due to Covid, but a phone call made the process easier and decreased my wait time. I gave Alex my preferences in the type of car I wanted and he worked t to Covid, but a phone call made the process easier and decreased my wait time. I gave Alex my preferences in the type of car I wanted and he worked the numbers giving me what I was looking for. All questions I had were answered and process was smoother than ever. Dealership was clean and followed Covid rules. Definitely my go to Toyota dealer. More
by Kimberly
Verified CustomerEmployees Worked With
Alejandro Corpuz
November 15, 2020
Toyota of Hackensack Service dept. was my Camry’s main service destination for the past 7 years! I’m very satisfied with the customer experience which made me buy my next car from there yesterday. Shouto service destination for the past 7 years! I’m very satisfied with the customer experience which made me buy my next car from there yesterday. Shoutout to Drew my service consultant and Angel Alvarez that made me comfortable in the car buying process. More
by aymondo
Employees Worked With
Drew , ANGEL ALVAREZ
November 15, 2020
They helped out so much with my decision because they gave an amazing price. They were very helpful also and were willing to compromise with me. gave an amazing price. They were very helpful also and were willing to compromise with me. More
by NYUNITED786
November 15, 2020
Awesome customer service. Paulo Almeida is courteous, knows what he’s doing and explained everything we needed to know from the payments all the way to new technology the cars have now. knows what he’s doing and explained everything we needed to know from the payments all the way to new technology the cars have now. More
by slaranjo
Employees Worked With
November 14, 2020
Toyota of Hackensack is great place for service they fixed my car perfectly Miss Stephanie was very friendly and great help with all the right suggestions I will certainly go back to her again to get my fixed my car perfectly Miss Stephanie was very friendly and great help with all the right suggestions I will certainly go back to her again to get my car serviced and Mr Fernando is a great Mechanic who serviced my car I would recommend everybody to go to this dealership More
by IRFANLEHRA
Employees Worked With
Stephanie and Fernando
November 13, 2020
GOOD SERVICE CAR WAS DELIVERED TO ME IN THE TIME FRAME ADVISED AS I WAS WAITING FOR THE SERVICE COMPLETION. ALSO GOT THE APPOINTMENT QUICKLY. THANKS ADVISED AS I WAS WAITING FOR THE SERVICE COMPLETION. ALSO GOT THE APPOINTMENT QUICKLY. THANKS More
by JITSANGANEE
Employees Worked With
Miriam Shanken
November 13, 2020
Melissa Louissaint is nice to work with and she took good care of our vehicle needs. My Wife and I are happy with our certified 2018 RAV4. care of our vehicle needs. My Wife and I are happy with our certified 2018 RAV4. More
by DY1
Employees Worked With
November 12, 2020
We saw car interested in on your website. When to look at it and your salesman Angel helped us secure financing and we left with a car. There was no pressure we were able to ask all the questions we need at it and your salesman Angel helped us secure financing and we left with a car. There was no pressure we were able to ask all the questions we needed and never felt forced to buy the car More
by peggymcquade
Employees Worked With
ANGEL ALVAREZ
