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Toyota of Hackensack
Hackensack, NJ
3,990 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,990 reviews
November 19, 2020
My sales person was Miriam shanken. She was excellent work for me. Easy. Quick. Onetime sopping. I love it. I will comeback for buy my husband car. work for me. Easy. Quick. Onetime sopping. I love it. I will comeback for buy my husband car. More
by Peony
November 18, 2020
Every time the I go there for a service I spend couple of hounded dollars and they even wash the car . I don’t think is fear . hounded dollars and they even wash the car . I don’t think is fear . More
by CCASTILLO2838
Verified CustomerEmployees Worked With
November 18, 2020
Melissa was an absolute pleasure to work with. She really makes you her top priority from getting the exact car/color/trim you want to making sure the price is right. She also is extremely patient and I felt makes you her top priority from getting the exact car/color/trim you want to making sure the price is right. She also is extremely patient and I felt no pressure at any point to make a purchase which is the way the car buying process should feel. She’s extremely friendly and wants the best for her customers. Thank you Melissa! More
by SGlaser
Employees Worked With
November 18, 2020
Miriam is the best!!!!! She got me a great deal on a new Camry. She was so sweet and accommodating.. I have been buying Toyota’s for a long time and this was the best experience buying a new car. Camry. She was so sweet and accommodating.. I have been buying Toyota’s for a long time and this was the best experience buying a new car. More
by J.cautilloNYY
Employees Worked With
Miriam Shanken
November 18, 2020
If you’re looking for great customer service, do yourself a favor and go see Miriam. I have bought multiple cars from her over the past two years, and she goes above and beyond to make sure everything fits m a favor and go see Miriam. I have bought multiple cars from her over the past two years, and she goes above and beyond to make sure everything fits my needs. My schedule is hectic, but she always make sure things are completed and my wait is minimal. Finance gets me great rates and gets me in and out quickly. I have sent many friends and family to Miriam, and will continue to bring her business. More
by Jetservicegroup
Employees Worked With
Miriam Shanken
November 18, 2020
What I really loved was the customer service and honesty. Miriam really helped me out tremendously in finding the vehicle and the trim level that I have really wanted for a very long time. She understood my Miriam really helped me out tremendously in finding the vehicle and the trim level that I have really wanted for a very long time. She understood my needs and was very accommodating. Miriam is the best sales representative and I highly recommend her to anyone who is looking to buy or lease a vehicle from Toyota of Hackensack. More
by JUANCARLOSCRUZ0416
Employees Worked With
Miriam Shanken
November 17, 2020
Each and every time my car needs routine or unexpected service I can always count on the professionally and promptness of the service department. They are friendly and go the extra mile to help the custo service I can always count on the professionally and promptness of the service department. They are friendly and go the extra mile to help the customer understand the issue and if a repair is needed immediately or can wait. More
by QPHS_FOR_ARACE
Employees Worked With
November 17, 2020
The service people were very helpful and efficient they solved the number of issues I had with my new camry. I’m sorry I have nothing more to add! solved the number of issues I had with my new camry. I’m sorry I have nothing more to add! More
by HANKNAD
Employees Worked With
Service
November 16, 2020
Staff was friendly and courteous. I was moved quickly through to get me in and out as fast as possible. I felt safe in this COVID environment. through to get me in and out as fast as possible. I felt safe in this COVID environment. More
by TomWomg
Employees Worked With
Stephanie Apgar
