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Toyota of Hackensack
Hackensack, NJ
3,990 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,990 reviews
November 22, 2020
They were very professional and made the process super fast. They ended up having the best deals around anywhere on my highlander too which is a big plus. fast. They ended up having the best deals around anywhere on my highlander too which is a big plus. More
by dmitrymslv
Verified CustomerEmployees Worked With
November 22, 2020
Melissa Louissaint was the best. Got me out in a New Corolla in less than 2 Hours. Great staff and service at this Dealer. Thanks Corolla in less than 2 Hours. Great staff and service at this Dealer. Thanks More
by WRFD11
Employees Worked With
November 21, 2020
Service was professional and quick. Work needed was explained to me before approval. I was given a courtesy car while they serviced my vehicle. My vehicle was completed quickly and all was great explained to me before approval. I was given a courtesy car while they serviced my vehicle. My vehicle was completed quickly and all was great More
by RPALMADESSO
November 21, 2020
you asking me to take my time to rate the dealer, which I did. Then you require me to take more time and write a review. I will not do that. This review process gets zero stars! did. Then you require me to take more time and write a review. I will not do that. This review process gets zero stars! More
by JMACDONALL
Employees Worked With
service employee
November 20, 2020
As I always mention to all my family and friends! Toyota of Hackensack is me favorite dealer for my Camry’s service.. and when i needed to buy the suv of my dreams, I found it there. of Hackensack is me favorite dealer for my Camry’s service.. and when i needed to buy the suv of my dreams, I found it there. More
by aymondo
Employees Worked With
ANGEL ALVAREZ
November 19, 2020
If I was just rating our salesperson, more stars would be given. But the overall team has been terrible. Would never buy from here again. given. But the overall team has been terrible. Would never buy from here again. More
by ALINA1
Employees Worked With
Steve Rozen, Finance, Alejandro Corpuz
November 19, 2020
Good afternoon. Drew, Cedric and Ray exceeded all of my expectations. Cedric returned my calls promptly and Drew explained all services rendered from an honest, kind-hearted perspective. I trust my car in expectations. Cedric returned my calls promptly and Drew explained all services rendered from an honest, kind-hearted perspective. I trust my car in Ray's expert mechanic hands. It's always been a pleasure working with your service crew at Toyota. This particular experience was exceptional in every aspect. Please thank your team for making me feel prioritized, valued and safe. Happy Thanksgiving to you and your team. More
by BRADOTTINO
Employees Worked With
Cedrc, Drew, Raymond
November 19, 2020
Service department made me wait 2 hrs for a standard oil change & tire rotation. I had a scheduled appointment. Completely unacceptable. Will not be back change & tire rotation. I had a scheduled appointment. Completely unacceptable. Will not be back More
by JOANNEDELUCCA
Employees Worked With
SERVICE DEPARTMENT
November 19, 2020
I am always satisfied with the work done on my car. I am even more satisfied with the way I am treated by the staff. Customer service is important and the entire staff gets high marks in this area. It shows even more satisfied with the way I am treated by the staff. Customer service is important and the entire staff gets high marks in this area. It shows to me they put emphasis on this area in the hiring process. Good work combined with good people = how can you go wrong. More
by BILR201
Employees Worked With
J Huncken service dept.
