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Toyota of Hackensack
Hackensack, NJ
3,846 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,846 reviews
May 24, 2024
Dealership is very convenient. It was very easy to service. I enjoyed it. Thank you very much. It was very easy to service. I enjoyed it. Thank you very much. More
by NJONGINIYIL
Verified CustomerEmployees Worked With
May 24, 2024
Everyone was extremely helpful and personable. Jay handled all of my questions exceptionally well and always showed professionalism. I felt comfortable during the entire process, and I’m ecstatic Jay handled all of my questions exceptionally well and always showed professionalism. I felt comfortable during the entire process, and I’m ecstatic with the new car. More
by Stavros
May 23, 2024
Jeff was a pleasure to work with and excellent with communication. He went above and beyond to make sure I got the deal I was looking for. communication. He went above and beyond to make sure I got the deal I was looking for. More
by rattanshiv12
Employees Worked With
May 23, 2024
Philip and all the crew are awesome! Thank you guys for keeping my car in top notch shape. Hope to see you guys soon more maintenance! Thank you Toyota Hackensack for what you do Thank you guys for keeping my car in top notch shape. Hope to see you guys soon more maintenance! Thank you Toyota Hackensack for what you do for me. More
by Kemdi Uba
Employees Worked With
Philip
May 23, 2024
I was able to drop my car off at my convenience, communication was clear and efficient. The necessary work was done in a timely fashion and explained clearly. communication was clear and efficient. The necessary work was done in a timely fashion and explained clearly. More
by EKOENIG301
Employees Worked With
Marissa... Did not get her last name.
May 20, 2024
Great Service! Professional, knowledgeable and personable. Great Price on Certified Camry. We look elsewhere but purchased at Hackensack. I took extra business card Professional, knowledgeable and personable. Great Price on Certified Camry. We look elsewhere but purchased at Hackensack. I took extra business cards to hand out to friends and family. I recommend this Dealership to everyone. More
by KPAWSON23
May 20, 2024
Sussana was great, not only did she explain to us the problem of the car but she also made us meet the mechanic who will do the job and better explain in detail what was wrong... it was expensive repair problem of the car but she also made us meet the mechanic who will do the job and better explain in detail what was wrong... it was expensive repair and we wanted to know what exactly they were doing. Sussana is alway professional and courteous. We always look for when we go for service. More
by MARIA.ACKERMAN
Employees Worked With
Sussana of Service Department
May 20, 2024
at the time, service was fine but I am not satisfied. my car now makes a great deal of noise and smells of burning. it sounds as if the new parts were not properly replaced. my car now makes a great deal of noise and smells of burning. it sounds as if the new parts were not properly replaced. More
by LCROSS4
Employees Worked With
May 19, 2024
Very professional, helpful and stayed with us throughout the entire process. He accomplished us for the test drive too. the entire process. He accomplished us for the test drive too. More
by Pallab Gupta
Employees Worked With
May 18, 2024
Jim L. was amazing to work with and the rest of the staff was also great. So happy I purchased my new vehicle at Toyota of Hackensack! was amazing to work with and the rest of the staff was also great. So happy I purchased my new vehicle at Toyota of Hackensack! More
by PAMELA.VISCARDO
Employees Worked With
Jim Loscalzo
