Back

Toyota of Hackensack

Hackensack, NJ

4.5
3,845 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Contact Dealership

278 River Street

Hackensack, NJ

07601

Directions

By Type

Showing 3,845 reviews

June 12, 2024

Great experience with very helpful employees. I will lease from This Toyota of Hackensack again More

by AJC0026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the employees were very helpful during your purchase. We appreciate your business! Enjoy your new purchase!

June 11, 2024

They have excellent staff and customer service. I felt very comfortable during the process of purchasing my vehicle. More

by DAYANA211189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANGEL ALVAREZ
Jun 17, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the staff provided excellent customer service during your purchasing process. We appreciate your business! Enjoy your new purchase!

June 11, 2024

Total pleasure working with Armando and Toyota of Hackensack. Best dealer experience I’ve ever had More

by JCONKLIN312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lien
June 10, 2024

I waited for my car service, it didn't take long time, I had a cop of coffee and connect to their WIFI, And Watch TV , IT WAS GREAT THANKS. More

by ASHANATA714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that service for your vehicle was respectful of your time and you enjoyed the many amenities in our customer lounge! We appreciate your business! Thank you for choosing us for service!

June 10, 2024

First (six months) service on car and second time at Toyota of Hackensack. Job well done. Thank you! More

by Michael O. Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate your returned to us for a second time and for the servicing needs of your vehicle. We appreciate your business! Thank you for servicing with us!

June 08, 2024

Abbie L. was an incredible sales person…helpful , knowledgeable , zero pressure …I would definitely recommend her to anyone looking to buy a toyota More

by JEFFREYPSMITHNJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Luna
Jun 08, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with Abby was incredible! We appreciate that you drove several hours to see us. We thank you for your business! Enjoy your brand new purchase!

June 08, 2024

Top notch experience from beginning to end. Highly recommend and plan to return for next vehicle purchase More

by FNOVITSKIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience was top notch! We appreciate your business! Enjoy your new purchase!

June 06, 2024

the dealers are nice, they don't force you to do anything and they answer all your questions, they are very helpful. More

by stwola10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your purchasing experience with us was helpful! We appreciate your business! Enjoy your new purchase!

June 06, 2024

Ana was very helpful and understanding with me. I explained what I wanted, and she gave me what I wanted. Overall, the experience was quick once seen and paperwork was explained easy to understand More

by Timmy
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Ana was helpful and understanding in what you wanted and was able to give you exactly what you asked for! We appreciate your business! Enjoy your new purchase!

June 05, 2024

I was told the oil change and tire rotation was part of warranty and then boom u guys charge me 99$ when I had a oil change already two months ago , and the sticker on windshield says it clearly More

by FIFI_AYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
sales sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
...
22
...