Toyota of Hackensack

Jeff Canlas service was excellent. No-pressure I didn’t feel rushed. He is very professional and polite, trustworthy. The final price was exactly as negotiated. He is the best. No-pressure I didn’t feel rushed. He is very professional and polite, trustworthy. The final price was exactly as negotiated. He is the best. More

Everyone was very helpful and easy to work with. Im very happy with my brand new car! Im very happy with my brand new car! More

Was happy with the help I got from you guys. Of getting a new vehicle Of getting a new vehicle More

I would return to dealership again in the future. I liked the way you pull right in and everything runs smooth and efficiently. Dropped my car off and was called when it was ready for pickup which I liked the way you pull right in and everything runs smooth and efficiently. Dropped my car off and was called when it was ready for pickup which ran just as smoothly. Customer service was okay. More

Toyota Hackensack location had good car options for us - our agent, Jeff, was kind, patient and super helpful in explaining the process. His communication was excellent - quick and efficient. Thank you Jeff our agent, Jeff, was kind, patient and super helpful in explaining the process. His communication was excellent - quick and efficient. Thank you Jeff - we love our car!! Highly recommend talking to Jeff for your car needs, 5 stars!! ⭐️⭐️⭐️⭐️⭐️ More

This is the third Toyota we purchased with Melissa. It’s always easy and we love dealing with her joyful spirit. Thank you! It’s always easy and we love dealing with her joyful spirit. Thank you! More

worked very fast and excalty what i wanted they understood right away all the needs Thanks understood right away all the needs Thanks More

This was the fastest maintenance experience I’ve ever had for this car. The shop team is always friendly and my car is in good hands. The showroom is always clean as well as the waiting area have several opt for this car. The shop team is always friendly and my car is in good hands. The showroom is always clean as well as the waiting area have several options to charge my phone and laptop. More

Very accommodating and knowledgeable! ! Down to earth . Allowed us to text drive all the vehicles I was interested in ! Down to earth . Allowed us to text drive all the vehicles I was interested in More

Duplicitous lease buyout. Almost 2k of hidden fees, inflated residual buyout cost of the vehicle (not matching my CULA contract), and xx required Insurance policy I did not wa Almost 2k of hidden fees, inflated residual buyout cost of the vehicle (not matching my CULA contract), and xx required Insurance policy I did not want or need. Visions and CULA team are a nightmare to work with. Was forced to finance with Toyota Hackensack as opposed to 3rd party since it was made so difficult. Went to two other Toyota dealers who refused to touch the lease and said I HAD to go back to the original location due to the visions Cula mess that both alternates would not entertain dealing with. Was lied to about the carry-over warranty by Bill. I even verbally compared it to BMWs buyout and certified used car process and inspection. Was assured full warranty carries over 100%- then was asked to buy a 3k policy because it turns out we have no coverage at all once we buy the vehicle. “Oops- sorry for the misinformation- Bill must have misspoke”. Will never go back to Toyota of Hackensack and would have never leased there if I knew what a headache and expense it would be to buyout. Seriously a nightmare and very dishonest. More