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Toyota of Hackensack
Hackensack, NJ
3,999 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,999 reviews
March 22, 2022
Exceptional service. Very quick and got my truck back very clean Will always use them for service Very quick and got my truck back very clean Will always use them for service More
by Gypsytr
Verified CustomerEmployees Worked With
March 21, 2022
Anna was very helpful, providing us options of prices not only for financing but also for leasing. She gave us a good understanding on how everything worked and made sure we fit in our budget! The car she su only for financing but also for leasing. She gave us a good understanding on how everything worked and made sure we fit in our budget! The car she suggested for us was beautiful! Thank you Ana !!! More
by Helen Hercules Escobar
Employees Worked With
March 20, 2022
Servicio de atención a cliente para mantenimiento es muy malo muy groseros patanes falta de educación malo muy groseros patanes falta de educación More
by Juan_cruz
March 20, 2022
I came in for a needed battery check and oil change. They reclipped my side fender panel without my request. That made me very happy in saving a trip to the body shop. The little extras in service are They reclipped my side fender panel without my request. That made me very happy in saving a trip to the body shop. The little extras in service are much appreciated. I have been coming for service for many years since I purchased the car. The quality of the service and parts is very good. More
by DEBBIEM8VIOLA
March 20, 2022
Just a bit pricey but great customer service. Could be better about the estimate for waiting time. I always get quoted but in the end, i wait longer than quoted time. However, i always get qualit Could be better about the estimate for waiting time. I always get quoted but in the end, i wait longer than quoted time. However, i always get quality service. More
by LEXXYSARMIENTO81
Employees Worked With
Miriam Shanken
March 20, 2022
In terms of customer service, am extremely disappointed in the service department. Perhaps one of the worst I’ve ever dealt with. Used to be good, but my most recent customer service interaction has solid in the service department. Perhaps one of the worst I’ve ever dealt with. Used to be good, but my most recent customer service interaction has solidified I will not return for maintenance/service or the purchase of a new vehicle. More
by BRIANDONOHUE19
March 19, 2022
Great friendly service excellent care all the workers are very pleasant and friendly and know what they're doing a very nice place to sit and wait for your car very pleasant and friendly and know what they're doing a very nice place to sit and wait for your car More
by GCOTTRELL
Employees Worked With
