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Toyota of Hackensack
Hackensack, NJ
3,997 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,997 reviews
April 01, 2022
Still not fixed brough in twice for same issue heat plate and it was not fixed first time second time fine until first light noise back😣 and it was not fixed first time second time fine until first light noise back😣 More
by Barbara.Carroll.apn
Verified CustomerEmployees Worked With
April 01, 2022
Quick and professional service. Staff is incredible and so are the managers. Very upfront with the pricing. Must see Armando, an extremely efficient manager. Staff is incredible and so are the managers. Very upfront with the pricing. Must see Armando, an extremely efficient manager. More
by andreliotoyota
Employees Worked With
Other Employees :
Armando , Miriam Shanken
March 31, 2022
I like going to this dealership. Personnel are very courteous and pleasant. As soon you arrive they try their best. Keep up the good work 👍 Personnel are very courteous and pleasant. As soon you arrive they try their best. Keep up the good work 👍 More
by DROMERO514
Employees Worked With
Customer service and cashier
March 31, 2022
JP is an excellent sales person, honest and informative and very helpful, he made my process very easy and everything went smooth with no surprises. Love my new car!!!I I also want to give a shout out Abig and very helpful, he made my process very easy and everything went smooth with no surprises. Love my new car!!!I I also want to give a shout out Abigail, as she assisted me through the initial process on the phone… all of the sales managers, and the closer Steve…. Who was also very informative and provide car warranty information. I appreciate all the help in getting me into my new car after a three months waits time… My car was delivered earlier than stated and process at signing went smooth. I can’t emphasize how genuine and well deserve is this review. Thank you :) More
by Mel
March 31, 2022
The diagnostic codes of the check engine light was more than one. The technicians spent time to find my car’s problem. We appreciate their work. than one. The technicians spent time to find my car’s problem. We appreciate their work. More
by JOAN
Employees Worked With
Service department
March 31, 2022
My overall experience at this dealership has declined over the years. Lack of loaner cars, pricing, and the overall disregard of the customers time isn't respected. over the years. Lack of loaner cars, pricing, and the overall disregard of the customers time isn't respected. More
by cfrankie3
Employees Worked With
Joe, one of the service advisor.
March 31, 2022
Excellent. Made it very easy to do business. Was able to do everything via phone and email as I live 3 hours from the dealership. Jeff then set up for me to tak Made it very easy to do business. Was able to do everything via phone and email as I live 3 hours from the dealership. Jeff then set up for me to take delivery with coworker jose and he was also very knowledgeable and helpful. My tags were sent dis FedEx so I didn’t have to make another long trip!! Great process! Great Employees! I highly recommend. More
by SSSSHERI
