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Toyota of Hackensack

Hackensack, NJ

4.5
3,996 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,996 reviews

April 13, 2022

Car service was courteous and efficient. Representative kept me up to date on any changes needed. Cost was reasonable. More

by JSJS1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Villacres
Apr 19, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Paul from our service department was in contact with you throughout your service visit with updates and changes! Thank you for servicing with us! We appreciate your business!

April 12, 2022

Service was done in a timely manner. The wait was better than expected. Satisfied with service. More

by ant272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Rep
April 12, 2022

Toyota of Hackensack has been my go to dealer to take care of my cars through many years. I found the staff knowledgeable, professional, straightforward. The price is also reasonable especially in ligh More

by Rocs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
April 11, 2022

We had a great experience at Toyota of Hackensack. I got a service, four new tires and alignment done. Everything was handled professionally and quickly. I would recommend Toyota of Hackensack to anyo More

by Shmicky71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Gallo
Apr 12, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with Lou Gallo from our service department was 5 Stars! Thank you for choosing us for service! We appreciate your business!

April 10, 2022

Toyota Hackensack is good. Very quick service. Everyone is professional and kind. Never feel cheated. More

by PBROWN4514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that your experience with our service department was professional and respectful of your time. Thank you for servicing with us! We appreciate your business!

April 10, 2022

Great communication and easy buying process! Ana helped me through every step of the way. More

by YANKSFAN3536
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Ana was able to guide you through the buying process. We appreciate your business! Enjoy your new vehicle!

April 09, 2022

This dealership was a pleasure to work with. Everyone was friendly and knowledgeable, and I felt supported throughout the process. The only thing that kept it from a five star review was the len More

by dlapin03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Apr 11, 2022 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that overall your experience with the staff was above and beyond your expectations! We are currently working on bettering the wait time for finance. We appreciate your patience! Enjoy your new purchase!

April 09, 2022

Oil change and tire rotation I have nothing else to say blah blah blah blah More

by VERMONT072
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanics and reception
Apr 11, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear your tire rotation and oil change went without a hitch! We appreciate your business! Thank you for servicing with us!

April 09, 2022

Great service. Fast. Efficient. In and out in less than an hour on an a late Friday morning no less. More

by raycanluv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that service had you in and out of service in a reasonable amount of time. Thank you for servicing with us!

April 09, 2022

We are so happy with our purchase. Excellent attention of staff. Armando the best salesman! More

by Maximiliano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Apr 11, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Armando provided excellent service in regards to your purchase! We appreciate your business! Thank you for purchasing with us!

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