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Toyota of Hackensack
Hackensack, NJ
3,994 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,996 reviews
Verified Customer
April 21, 2022
Miriam helped me get my new tundra and I love it. The truck came in in the timeline I was promised and the communication while I waited was great. Recommend Miriam for all your Toyota needs. The truck came in in the timeline I was promised and the communication while I waited was great. Recommend Miriam for all your Toyota needs. More
by Sisco1974
Employees Worked With
Miriam Shanken
April 21, 2022
Toyota of Hackensack has set up a # of convenient ways to contact them when you have a need, ie Customer Service hrs are Mon - Fri 8am - 8pm. Contact can be made by phone, internet or mail. Ariel Castillo, contact them when you have a need, ie Customer Service hrs are Mon - Fri 8am - 8pm. Contact can be made by phone, internet or mail. Ariel Castillo, Sales Representative & Michael Burden, Finance Manager are just 2 examples of outstanding & loyal employees who you can depend on. Good Lick & Happy Shopping!! More
by Anna
April 20, 2022
Friendly and very easy to deal with. I would recommend this dealer to anyone I know I would recommend this dealer to anyone I know More
by DRUKE00
Employees Worked With
April 20, 2022
They always schedule me when I exactly wanted to do the service. So far so good. service. So far so good. More
by LK
April 19, 2022
Pleasant, expeditious service. Wait time a bit much at certain times. Repair work excellent. Prices competitive. Wait time a bit much at certain times. Repair work excellent. Prices competitive. More
by STINKYSOCKBOSS
Employees Worked With
April 19, 2022
Very professional treated me well while I waited and was extremely easy to set up my appointment extremely easy to set up my appointment More
by JOHNLO826
Employees Worked With
April 17, 2022
I live in Florida and had an incredible experience with my purchase, you would expect communications issues between Florida and New Jersey but the communication, details and customer service was very good my purchase, you would expect communications issues between Florida and New Jersey but the communication, details and customer service was very good At no time was I left in the dark and every expectation was met More
by cam648
