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Toyota of Hackensack

Hackensack, NJ

4.5
3,845 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,845 reviews

July 05, 2024

They were very thorough and quick, and kept me informed throughout the time of service. More

by MMENDEZ0205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the service department was thorough, respectful of your time, and updated you during the duration of your stay. We appreciate that you chose us for service! Thank you for your business!

July 05, 2024

Smooth process, with perfect salesmanship, very happy with my purchase and experience. Dealer was patient knowledgeable . More

by imanichildress27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your purchasing process with smooth and you had experience the sales associates delivered was perfect! Thank you for your business! Enjoy your new purchase!

July 05, 2024

Is excellent service and good employee . responsible,good communication and good deal is the best More

by DTOLENTINO1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with Diana was excellent! We appreciate your business! Enjoy your new purchase!

July 04, 2024

I think that the purchase of the Camry was easy, smooth and very well represented specially by Jonathan and Michael👍👍👍 Keep up the good work! More

by SAMLF417
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Jonathan and Mike made the purchase of your Camry smooth and easy! We appreciate your business! Enjoy your new purchase!

July 04, 2024

Ana was extremely helpful during the buying process. She advocated for our needs and helped us to stay within budget. She was respectful, understanding and thorough. Highly recommend! More

by Lsgalia319
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! Ana's dedication to her clients is why she is often sought after by customers. We appreciate your business! Enjoy your new purchase!

July 02, 2024

From the moment we walked in, we felt welcomed. Out sales representative John was extremely helpful. More

by Patriciafig0301
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that John Ramirez was helpful throughout your purchasing process. We appreciate your business! Enjoy your new purchase!

July 02, 2024

I recently got my 2025 camry from Hackensack Toyota. Anna helped me to get my car earlier than expected. She informed me every details during purchase process. Everything went smoothly. Thanks to her an More

by Mehmet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Toyota of Hackensack responded

Thank you got your 5 Star review! We are glad to hear Ana was communicative during your purchasing experience in regard to your new 2025 Toyota Camry! Thank you for your business! Enjoy your new Camry!

July 01, 2024

Muy buenas atenciones de todos en especial diana , los recomiendo para su compra de su autos More

by PAULA42123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Diana was attentive to your concerns during your purchase. We appreciate your business! Enjoy your new purchase!

June 30, 2024

Not Happy, charged me for a recheck of an service that I already paid for the week before. More

by KEVINMPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

I was given an accurate ETA about when my service would be complete. It was only about an hour wait. I appreciate that the technician went over what would be recommended vs what would be required and let m More

by VE1VET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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