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Toyota of Hackensack
Hackensack, NJ
3,990 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,990 reviews
Verified Customer
June 14, 2022
Work was performed well. However, I felt like I was tag teamed during check in between the Toyota service person and the glass inspection/repair person. Both spoke to me at t However, I felt like I was tag teamed during check in between the Toyota service person and the glass inspection/repair person. Both spoke to me at the same time and didn’t give me a chance to think or process what they were telling me. Not sure there really was a chip in my windshield. I didn’t see it. Not sure why all my seat settings were readjusted. Really not necessary. My daytime running lights were also turned off. More
by ssing
June 14, 2022
Very good service and got important information about car with smiling Dana. Thanks keep it up. with smiling Dana. Thanks keep it up. More
by nili53
June 13, 2022
They understood my needs, I financed a vehicle from them and I was in and out in about an hour despite the weekend rush. and I was in and out in about an hour despite the weekend rush. More
by nissar
June 13, 2022
Quick, easy, straight forwarded with no tricks or strings attached. I didn't like the 5k markup but compare to other dealers I suppose it's a fair price on top of my RAV4. attached. I didn't like the 5k markup but compare to other dealers I suppose it's a fair price on top of my RAV4. More
by doan_business
Employees Worked With
June 13, 2022
Friendly service, no problems. Phone charger and coffee in waiting room. Includes free car wash. Phone charger and coffee in waiting room. Includes free car wash. More
by PETERROHLFS
June 12, 2022
Very nice good to share with someone 👍 at Toyota of Hackensack thank you all amen Hackensack thank you all amen More
by HILTONBENOIT32
June 12, 2022
My experience with Toyota of Hackensack was completely stress-free! Paul was an incredibly friendly and understanding person, making him extremely easy to work with. He was a great listener and made sure stress-free! Paul was an incredibly friendly and understanding person, making him extremely easy to work with. He was a great listener and made sure I had everything I needed/wanted when buying my first car with Toyota. He didn’t pressure me, which I very much appreciated, and he helped me but also gave me the right amount of space to myself when he noticed I needed to think about my decision. I felt that both Paul and Toyota were genuine and trustworthy. I definitely am recommending to my friends/family when they need a car. More
by alexisnicole
Employees Worked With
June 12, 2022
Everything went well. I have my car serviced here since I purchased the car. Everyone is very nice. I have my car serviced here since I purchased the car. Everyone is very nice. More
by ACSOAP
June 12, 2022
It was a wonderful experience. From the minute I pulled in everyone was amazing: polite, attentive, professional. Usually it takes 1,5 hours to wait for work to be done. This time From the minute I pulled in everyone was amazing: polite, attentive, professional. Usually it takes 1,5 hours to wait for work to be done. This time it took only 45 minutes. The waiting area was clean. Seats were in a proper distance from each other ( which is very thoughtful considering recent Covid cases uprise). Tea and coffee machine were working . Thank you for great job. I m definitely coming back. It was a pleasure to be at Toyota of Hackensack. More
by OLGAD69
Employees Worked With
I don’t remember names but everyone who took care of me was great
