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Toyota of Hackensack

Hackensack, NJ

4.5
3,990 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,990 reviews

June 19, 2022

appointment taker, Cathy, who was pleasant and cordial and knowledgeable 10 Valet person, well mannered and respectful 10 Customer service rep Dana , pleasant and friendly and knowledgeable 10 James t More

by JY66HANDTOOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy,Dana, James, ANGEL ALVAREZ
Jun 20, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your general experience with our service department was a 9.5! We appreciate your business! Thank you for servicing with us!

June 17, 2022

As usual everything was above my expectations, thank you for Toyota Hackensack for always taking care of us More

by KBART3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2022

I had a great experience at Toyota of Hackensack. I was returning a lease and they were able to get me into a new car the same day. The process was simple and the people were great. More

by areap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
June 17, 2022

It was simple to get an appointment. Marisa was very attentive in handling my check in and follow up. More

by BDB1199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy made my appointment by phone and Marissa was the z service writer
June 17, 2022

They made the process smooth and easy. Very friendly and happy to always come back! More

by Commish142
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the process was both smooth and easy! We appreciate your business! Enjoy your new purchase!

June 16, 2022

Very good person Juan very good service 100 very nice Good 😊 everything very good service and the car thank you so much thank you for everything gooodd service the car very good beautiful clean cheap More

by Octavia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2022

Good car buying experience. Had to wait for my car for a month but Miriam kept in contact and kept me up to date on all the details. More

by Jacktoyota
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
June 16, 2022

La atension fue Buena,, El servicio no tan bueno supuestamente le hicieron chequeo todo El carro ,,pero la Luz del frente pasajero no prendia ,o sea esta quemado El foco , .y no cambiaron More

by OJC0528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
June 15, 2022

Really like everyone at Toyota of Hackensack. Bought my car here years ago and come here for all my service even though I live an hour away. More

by SAPSILVER
Recommend Dealer
Yes
Employees Worked With
Sir John. Polite and Attentive
June 15, 2022

It’s akways been a great experience everytime we have service our cars in Toyota of Hackensack More

by A.ARCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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