Back

Toyota of Hackensack

Hackensack, NJ

4.5
3,989 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Contact Dealership

278 River Street

Hackensack, NJ

07601

Directions

By Type

Showing 3,989 reviews

June 30, 2022

Service advisor was exceptionally considerate and didn’t pressure to do recommend work, that could be postponed. Charges were reasonable and affordable to a retiree More

by LIZY5442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Giordano and technicians who did the service
June 30, 2022

They are easy to deal with. The dealership was efficient and friendly. They offered good customer service. More

by aprilsantoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2022

Very nice people to deal with. Very good service. I’m pleased with my Camry More

by C.WICK1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
sales sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2022

Very solid. They were very attentive and helpful i am a fan of the attention they give as well as the service they provide More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J hudgens and service mgr were the best
June 28, 2022

Dealership was fine. Paulo is an excellent sales associate. I did not feel ripped off. Overall an excellent experience More

by JABRUS3840
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2022

Whenever I’ve taken my car for service the staff has been courteous and attentive. More

by malvarado3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea, Susana
June 28, 2022

Service was prompt, courteous and efficient. Every request was immediately responded to and taken care of. More

by Brianp.moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Giordano
June 27, 2022

Jim ( James ), our salesman is very helpful and patient . He’s an asset to your company . More

by MSANC2782
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim (James) Loscalzo - 5 stars
June 27, 2022

The waiting time is way too long, they don’t call you when the car is ready, not even to let you know that the mechanic has damaged a part of your car More

by GUIOFIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jun 28, 2022 -

Toyota of Hackensack responded

Thank you for your feedback. Could you disclose under what name the vehicle was serviced? What damage are you alleging happened to your vehicle?

June 27, 2022

You can get the best deal here if you are buying a Toyota car. I got my fourth RAV 4's. More

by KAZ5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review Kazuo! Thank you for returning to us for a fourth time! We look forward to our continued relationship. We appreciate your business! Enjoy your new RAV4 Hybrid!

...
172
...