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Toyota of Hackensack

Hackensack, NJ

4.5
3,988 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,988 reviews

July 16, 2022

Susan is a very excellent and good advisor The dealer has good technical service provides a great service More

by FCERA97243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2022

This car dealership is very convenient. It is close to my home. The employees were very cordial! More

by DoraMae Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
July 16, 2022

My experience was nice. .the associate was kind and they didn’t late to attend me all was nice More

by lupernika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanical
July 15, 2022

Easy, quick, and cozy to do the transaction Except the trade in price of my Lexus was not satisfactory. All others are perfect. More

by MARYANNLIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul is the one helping me. Thanks for his service.
July 15, 2022

Thank you. Joe Huncken and Paul Villacres were very professional and honest about the repairs. More

by Raymond L Colon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Huncken and Paul Villacres
July 15, 2022

Excellent, good service, good costumer service, great people, I will recommend to anyone. Thank you More

by Lisandro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

I have always brought my Toyotas here for service Although I have purchased elsewhere in the past. When my lease was up, I decided to give Hackensack a shot. Miriam was very easy to work with and exp More

by acd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
July 12, 2022

Very professional courteous Karen Intelligent very respectful and taking care of business We'll always go back More

by fgbigdaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

I was at Toyota Hackensack for oil change, alignment and overall inspection. The service Advisor Marissa Giordano was highly professional. She kept me updated regarding the stage from inspection to when ev More

by Bart.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Giodano
Jul 15, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that service advisor Marissa Giordano was both professional, communicative throughout your service visit. It truly means a great deal that you cross the bridge just to service with us. We appreciate your business! Thank you for servicing with us!

Jul 15, 2022 -

Bart. responded

You are welcome. You are the best. Keep up the good work.

July 11, 2022

Very quick to see me. Easy to schedule an appointment. Checked into my concern about charging iPhone More

by DAVIDRHYSBEAGLEHOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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