Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
3,988 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,988 reviews
July 23, 2022
Check in was easy, courteous staff. My SUV was ready when they said it’s ready. Excellent overall. My SUV was ready when they said it’s ready. Excellent overall. More
by RDBARONGN67
Verified Customer
July 23, 2022
Terrific customer focused service center. From initial call until I picked up my car nothing but professionalism and politeness. And no hard upselling to get more money out of me. The work wa From initial call until I picked up my car nothing but professionalism and politeness. And no hard upselling to get more money out of me. The work was done when and as promised. I highly recommend them! More
by shirley8590
Employees Worked With
Marissa
July 22, 2022
been here 3x fr the same thing,still nt fixed. .this mite be smh..crazy .this mite be smh..crazy More
by stephon allen
July 21, 2022
I called service dept 5 times because before I could speak someone hung up finally speak to someone ask for mgr and hung up again. called again spoke to Paul villacres who said car parts in trunk they a speak someone hung up finally speak to someone ask for mgr and hung up again. called again spoke to Paul villacres who said car parts in trunk they are not. husband went to speak to mechanis he acted like he was clueless until my husband went over to dumpster and walla there they were. . More
by LJRZEEGIRL
Employees Worked With
I dont lnow
July 20, 2022
Said hello! ! got me in my new car the same day. Took care of business easy and fast!!! ! got me in my new car the same day. Took care of business easy and fast!!! More
by sfdez
Employees Worked With
July 20, 2022
Best dealership in New Jersey, they treat theirs costumers like family. Also they will work hard to make sure the costumers are satisfied. costumers like family. Also they will work hard to make sure the costumers are satisfied. More
by JLCABA421
July 20, 2022
I have been coming here 9 years. great service.Lets you know what issues you have with your car other than what service you came in there to receive. You can decline if you choose wit great service.Lets you know what issues you have with your car other than what service you came in there to receive. You can decline if you choose with no pressure put upon you. Courteous staff. More
by ALREMEL
Employees Worked With
Joseph
July 19, 2022
They are always polite and courteous when I bring my car for service. The wait time is bearable. I can't complain. So far, the price for the service I need has been very reasonable. I really appreciate for service. The wait time is bearable. I can't complain. So far, the price for the service I need has been very reasonable. I really appreciate the courtesy car wash. More
by JOICEINGRAM
Employees Worked With
Marissa
July 19, 2022
Usual Toyota dealer but what keeps me going is Miriam. With the shortages or cars she always does her best to get you the model you want even if they don't have in stock. I was looking for a manual Coroll With the shortages or cars she always does her best to get you the model you want even if they don't have in stock. I was looking for a manual Corolla hatch as my secondary car and she managed to find one for me and get me the deal I was happy with. Even stayed later to make sure everything went smooth!! More
by Hpyo Aung
Employees Worked With
Miriam Shanken
July 19, 2022
My salesman Billy Coll was, helpful, knowledgeable, handsome & funny. In should I was well taken care of and totally satisfied. I will definitely be back at Toyota Of Hackensack! handsome & funny. In should I was well taken care of and totally satisfied. I will definitely be back at Toyota Of Hackensack! More
by KB
