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Toyota of Hackensack
Hackensack, NJ
3,844 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,844 reviews
August 27, 2024
The staff are all polite and professional. The waiting room is clean and comfortable. I've been coming here since I first bought my car 7 years ago. I believe that only necessary repairs and The waiting room is clean and comfortable. I've been coming here since I first bought my car 7 years ago. I believe that only necessary repairs and maintenance is done on my car. All the procedures are explained to me. Repairs are done right the 1st time. I took off a star bc almost every time I come in for an oil change and tire rotation, I'm there at least 3 hours. I feel it should be under two hours, especially since I always have an appointment. Aside from the wait, everything else rates a 5 out of 5. More
by NAPOABC
Verified CustomerEmployees Worked With
August 26, 2024
Te venden lo que no es productos malos sin la revisión correspondiente y no te dicen lo que tiene o no tiene el vehículo me siento engañado correspondiente y no te dicen lo que tiene o no tiene el vehículo me siento engañado More
by EXAGERADAMENTEBIENGRACIAS
Employees Worked With
Santiago
August 26, 2024
Great staff, Armando found me the perfect car, and gave me a great deal, John Ramirez was very helpful, and JP made the final delivery and set up everything. me a great deal, John Ramirez was very helpful, and JP made the final delivery and set up everything. More
by RICHARDHGOODMAN
August 25, 2024
Great staff that’s patient, professional and down to earth. They’ll help you find the car that you want if it’s not there. Ask for Paul Almeida and you wont be disappointed ! earth. They’ll help you find the car that you want if it’s not there. Ask for Paul Almeida and you wont be disappointed ! More
by STORM3017
Employees Worked With
August 25, 2024
Always feel like I am satisfied and appreciate the ease of leasing or purchasing a vehicle. Paul Almeida continues to do outstanding job of listening to the customer and providing solutions that meet the c of leasing or purchasing a vehicle. Paul Almeida continues to do outstanding job of listening to the customer and providing solutions that meet the customers needs. More
by ROBFARO
Employees Worked With
August 23, 2024
I had the best buying experience here , I felt like a very knowledgeable client when talking to them , the show me everything they were calculating, they had an answer for every detail , every little num very knowledgeable client when talking to them , the show me everything they were calculating, they had an answer for every detail , every little number on my contract , these people are clear , like the clean water . More
by JFGA1316
Employees Worked With
August 22, 2024
Everything proceeded smoothly and without a glitch. Overall, I was completely satisfied with the entire process. Overall, I was completely satisfied with the entire process. More
by ALANROGHANIAN
Employees Worked With
August 19, 2024
Very efficient and organized upon check in. Service done within requested time frame. No complaints. Service done within requested time frame. No complaints. More
by BATCHCATS
Employees Worked With
August 19, 2024
Great service - was told it would take several hours to wait to get the service completed, was done in approximately 1 hour. Thanks! wait to get the service completed, was done in approximately 1 hour. Thanks! More
by PWEILER2001
Employees Worked With
August 19, 2024
This is the best dealership I have been to . They made sure I got what I wanted !!! They made sure I got what I wanted !!! More
by FATIMAHFALADE14
Employees Worked With
