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Toyota of Hackensack

Hackensack, NJ

4.5
3,991 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,991 reviews

March 19, 2023

Satisfied with the services. Kind Adviser and others teams. I will thankful to be years customer. More

by LORETTACHAVEZ939
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2023

I like this dealership and the stuff are very good and appreciate Mr, John who help me to choose the car. He did great job. Thanks Hackensack management team More

by Abazahes
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Excellent service…new vehicle was delivered exactly as expected!!! Flawless and no surprises. Had to wait for the order but was always updated. More

by fccihon
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim was initial contact from internet sales. Also very helpful and professional as was Jonathan in sales
March 18, 2023

I was very skeptical at first, but Anna take away all the fears that I had. She leaded me through the process and helped me out. She was very courteous and professional about her work. My son and I we are ve More

by NOLA Napoleon-Monval
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Great customer service. Service representative explained all of the work that was dine and what might be needed in the near future. More

by joseph.cerbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2023

Great purchasing experience. Miriam updated me along the way and got me the car I wanted. More

by Moonsofchris
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
March 17, 2023

I live in Iowa, but purchased a new RAV4 Prime from Toyota of Hackensack because they were able to put me in a new car in a matter of weeks, rather than months or years on a waiting list in Iowa. From More

by Tom Boston-Kemple
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Green
March 15, 2023

Jeff was great to deal with felt like I was buying a car from my brother… Very honest and no pressure just gave me all the information and let me decide… Ended up purchasing beautiful forerunner at fair mar More

by Clearviewinc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2023

Unpleasant receptionist. Waited too long just for 1 tire change. Uncomfortable chairs & dirty. Could have done better. More

by MTCORTEZ4499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2023

All your employees are very nice people. Melissa wrote my car up. She explained everything to me. She called me and let me know what they found wrong with that. I so appreciate that. I was v More

by Patricia.weigl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa in-service
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