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Toyota of Hackensack
Hackensack, NJ
3,844 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,844 reviews
September 01, 2024
I had a really great experience at Toyota of Hackensack. Staff is incredibly friendly and it's very clean. JP was a delight to work with, not only was he very transparent about my options when it came to fi Staff is incredibly friendly and it's very clean. JP was a delight to work with, not only was he very transparent about my options when it came to finances but also he took the time to listen to what I wanted in terms of a car, my price range, and assisted me every step of the way. This is one of the best experiences I had with a sales rep! More
by RAQUELCPEREZ95
Verified CustomerEmployees Worked With
September 01, 2024
Professional, efficient, friendly, knowledgeable staff and service. Everything regarding regular maintenance was explained before work started on my vehicle . When I questioned why I could not play m and service. Everything regarding regular maintenance was explained before work started on my vehicle . When I questioned why I could not play music as loud as I wanted they adjusted the speaker so I could blast the music once again, and made this old lady very happy. More
by LARAINEST
Employees Worked With
August 31, 2024
John (J-R) the salesman treated me well, sold me the car I was looking for, at a good price, a bit less than advertised, and helped me get it financed, registered, & insured, and i drove it away within 3 I was looking for, at a good price, a bit less than advertised, and helped me get it financed, registered, & insured, and i drove it away within 3 hours of arriving. That was a good day and a win for me. More
by MKORTJOHN
Employees Worked With
Other Employees :
ANGEL ALVAREZ
August 30, 2024
Great experience as usual. The entire staff was helpful. The price was fair. The finance department was super efficient! The entire staff was helpful. The price was fair. The finance department was super efficient! More
by MK4HONK
Employees Worked With
Other Employees :
Stephen Rosen
August 29, 2024
Great staff. The entire team was very professional. I was treated well. waiting area is very accommodating The entire team was very professional. I was treated well. waiting area is very accommodating More
by DOWARE58
August 29, 2024
Excellent dealership and great staffs. Sale consultant Abigail Luna is an A+ employee. Her caring, knowledge, and dedication is outstanding. This is my 2nd car financed through Hackensack Sale consultant Abigail Luna is an A+ employee. Her caring, knowledge, and dedication is outstanding. This is my 2nd car financed through Hackensack Toyota. I also want to highlight finance director Steve Escobar for his outstanding service and professionalism. Thank you once again to Hackensack Toyota. If you are in the market for a Toyota don't hesitate to reach out to Hackensack Toyota. More
by Lionheart71508
Employees Worked With
Abigail Luna & Steve Escobar
August 28, 2024
This review is for a sales experience. First time buying there. Catherine Watkins was a pleasure to work with on my purchase of a used White 2023 TRD Off Road 4Runner. Overall, appear First time buying there. Catherine Watkins was a pleasure to work with on my purchase of a used White 2023 TRD Off Road 4Runner. Overall, appears to be a well run low pressure dealership. More
by epcmpj
Employees Worked With
August 27, 2024
I had an apt for 7:30am. I was not given an update. Finally, I went up at 9am to inquire. My car was still not ready until after 10am. All I had were tires roasted and balanc I was not given an update. Finally, I went up at 9am to inquire. My car was still not ready until after 10am. All I had were tires roasted and balanced. More
by JRZYSHARK
Employees Worked With
August 27, 2024
Easy to deal with the dealership, clean place fast work done and no hassle. Good job done done and no hassle. Good job done More
by ELIAHOUMURAD
Employees Worked With
