Toyota of Greensboro

From beginning my research to the delivery of my new Rav4, Rice Toyota is hands down the best there is! I first contacted them through the internet & received immediate reponses from both David and Luis Rav4, Rice Toyota is hands down the best there is! I first contacted them through the internet & received immediate reponses from both David and Luis. We exchanged several emails & details. They were NEVER pushy and I'd even told them I was looking at other models as well. I was adament about needing more room and David understood that too. He searched until he found what I wanted & was honest with me about when/if he could get it in. Luis got the price quote for me and between the 3 of us... I realized I had my details wrong! They weren't looking for a Rav4 with the 3rd row seat & it was MY fault, but they never waivered. Luis went back to the numbers & David went back on the hunt! Long story short; in less than 1.5 weeks, I had the SUV I wanted with the 3rd row seating at a GREAT price with most of the work done before I even set foot in the dealership! I'd recommend these guys to everyone (or anyone that stops to listen)! More

While purchasing a 2010 Camry from Rice Toyota, I had the pleasure of dealing with a great salesman--Tom Sawyer. He answered all my questions and was very polite. If I could rate him on a scale of 1 to 10, pleasure of dealing with a great salesman--Tom Sawyer. He answered all my questions and was very polite. If I could rate him on a scale of 1 to 10, I would give him a 15. Having purchased five Toyotas from Rice since 1977, I would recommend Rice and its sales force to any one. More

The experience that I had with Rice Toyota was so depressing. All of the time that I invested and they couldn't even provide the correct paperwork for us to purchase the right vehicle in a no-trade, depressing. All of the time that I invested and they couldn't even provide the correct paperwork for us to purchase the right vehicle in a no-trade, no-financing, cash transaction. Lindsay Graham was an excellent customer liaison but lacked the attention to detail to close the deal. Told me that they would accept a personal check and then after the check was mailed told me that they could not accept a check. Sent out paperwork with the wrong VIN # and the wrong color of car. Not a small mistake by any means. When I told them of the errors that they had committed - I never received any type of follow-up contact. RG Gunderson was pleasantly persistent in offering his help to make our desire to buy a 2010 RAV4 a reality. Even though I had committed to buy a car from Rice Toyota - RG vowed to match their price and offer a Lifetime Warranty. I kept RG on the back burner until Rice completely fouled up the entire deal that was agreed upon by both parties. I quickly contacted RG and the ball was rolling. Exactly one week later I was driving the new car home from Matthews, NC. RG was always a gentlemen and treated me like an intelligent customer. His friendliness plus integrity was a breath of fresh air. I will recommend RG to anyone that I know that may be in market for a new car of any make but will definitely recommend him to someone that is looking for the best deal in a Toyota. More

Rice is "THE" place to go for a Toyota purchase. The online quote was accurate and fair. I have tried other dealers, Rice is the place to deal with. Lindsay and Frank are fine people and I am one of Lin online quote was accurate and fair. I have tried other dealers, Rice is the place to deal with. Lindsay and Frank are fine people and I am one of Lindsay's repeat customers. I can count on her to cut out the fluff and give me the real deal, first time. Frank helped me when I purchased and it too was a great, fast experience. Thank Guys!!! More

Excellent experience buying my new Rav4. Lindsay was very helpful throughout the whole process. That's why I tracked her down from her previous Toyota dealership. My car was a little late on delivery, but I helpful throughout the whole process. That's why I tracked her down from her previous Toyota dealership. My car was a little late on delivery, but I was kept informed daily on the delivery status. David Sinkus kept me informed while Lindsay was on vacation and Frank was very friendly and helpful during the purchase process. Susan in finance was also friendly and helpful, getting me a better rate than what I expected. I would recommend Rice Toyota to anyone looking for a car. It was worth the nearly 2 hour drive from the Raleigh area. More

Best auto buying experience ever, no hassles, no difficulties. We knew exactly the model, color, and options we wanted, so I used the American Express Car Buying web site to get quotes. Rice was s difficulties. We knew exactly the model, color, and options we wanted, so I used the American Express Car Buying web site to get quotes. Rice was significantly lower than several other dealers, so I phoned Mr. Gonzales immediately. Rice did not have the actual vehicle but Mr. Gonzales quickly located one due to be delivered elsewhere from Toyota. We made a deposit over the phone and Mr. Gonzales quickly secured the vehicle for delivery to Rice. We also made our loan application at the same time (Rice's lender gave us a slightly better rate than we had been quoted elsewhere). Everything was handled in a matter of minutes from the comfort of our home, quite convenient since we live an hour away from Rice. Two weeks later Mr. Gonzales phoned to report that the vehicle had arrived, exactly on schedule. At the dealership, it was similarly a very short visit to finalize the purchase and drive away. Although Mr. Gonzales was out of town, he had left all the information and paperwork with Mr. Parker (Sales) and Ms. Scroggins (Finance), so there was absolutely no delay in finishing the sale. Finally, while we were awaiting delivery, I had a question which I emailed to Mr. Gonzales. He replied, within an hour, with a helpful answer. All in all we have been most impressed with the responsiveness of all concerned at the dealer. More

Luis Gonzalez at Rice Toyota was great to work with in buying our new RAV4. I worked through the USAA buyer's service. They recommended Luis at Rice Toyota as an outstanding partner in their service. T buying our new RAV4. I worked through the USAA buyer's service. They recommended Luis at Rice Toyota as an outstanding partner in their service. They were 100% correct. Luis knew exactly what we wanted and completely understood the service's price offer. We were able to complete the deal over the phone. Luis made sure that the RAV4 was ready when we arrived. Our time spent at the dealership was minimal. We were out the door with our new car in less than 30 minutes. It was the simplest experience I have ever had in purchasing a car. I had checked out another dealer also listed by the service prior to contacting Luis. There were roadblocks every step of the way so I didn't know what to expect when I picked up the phone to call Luis. Fortunately it was like night and day. I highly recommend Luis and Rice Toyota for anyone looking for a fair deal and friendly, prompt service. More

My experince with Rice Toyota was pleasant. Salesman Lou Gonzalez worked with me on the purchase of my new Toyota Tacoma, the deleivery took about a week to get the color I wanted and it was worth the wait. Gonzalez worked with me on the purchase of my new Toyota Tacoma, the deleivery took about a week to get the color I wanted and it was worth the wait. Lou was very pleasant, knowledgeable and professional, he answered all my questions and explained all of the details of my new truck. (All the folks at Rice are friendly) I would like to say thanks to Susan in finance, she was a great help also. This is the first new vehicle I have purchased for myself in 20 years, after shopping around Rice gave me the best deal. My thanks to all the good folks at Rice Toyota. More

Our experience at Rice Toyota was very good. We drove from Virginia to Greensboro, NC and quickly were introduced to Luis with whom I had dealt over the phone when I purchased the car. He was with a cus from Virginia to Greensboro, NC and quickly were introduced to Luis with whom I had dealt over the phone when I purchased the car. He was with a customer but after just a few minutes he came to us and told us that he would be with us soon. When he did, he had all the paperwork in order and we took care of that. He took us out to the car and explained the basics of the car to my wife and I very thoroughly. Everything went smoothly from start to finish so we have very happy with the experience. The car was exactly what we ordered and so far we absolutely love it. Since delivery Luis has answered a couple of questions by e-mail being very quick to respond which we both appreciate. We gave Rice Toyota and Luis Gonzalez excellent ratings across the board. More

I was pretty leary about going to Rica Toyota as I have been there twice in past years and didn't have a good experiance. I thought I would give them one more chance. i have never owned a Toyota before. I been there twice in past years and didn't have a good experiance. I thought I would give them one more chance. i have never owned a Toyota before. I wanted a Scion and they were the only ones locally that had them available. They didn't hae the color that I wanted but they found one in another state and had it brought in. I bought it but a few days after driving it I descovered it wasn't the car for me. I came back to Rice Toyota and asked if I could trade it in. They said absolutley and asked what the problem was with the scion. It wasn't comfortable for my back. They told me to pick another car, which I did. A Camery. Now all I needed to do was pick a color. Very painless trade -in!! I have bought cars before and the salesman are all nice and sweat. Then after you have signed and there is a problem with the car it's like they don't know who you are or they don't want anything to do with you. They don't need to be sweat anymore because you already bought a car from them. Well it was totally differant at Rice Toyota. It was like one big happy family; before I bought the car and after i bought the car. When I called with a problem, they even called Lou at home after hours and he called me back. I love my new camery and I am glad I gave Rice Toyota another chance. Loe was great as well as the rest of the staff. Thank You, A satisfied customer, Roxanne More