Toyota of Greensboro
Greensboro, NC
Filter Reviews by Keyword
By Type
980 Reviews of Toyota of Greensboro
Ryan was so extremely helpful, so patient and understanding! He definitely took great care of me and helped me to get my dream car! Thanks Ryan!! understanding! He definitely took great care of me and helped me to get my dream car! Thanks Ryan!! More
Ian Gray and Alex treated me right. They have exemplary customer service skills. They were extremely helpfully and very informative. They were also very friendly. customer service skills. They were extremely helpfully and very informative. They were also very friendly. More
Working with Ian and Rice Toyota was great. I've dealt with a few dealerships in my life, but I have to say this was the most pleasant interaction from beginning to end. At no point did I feel like just a with a few dealerships in my life, but I have to say this was the most pleasant interaction from beginning to end. At no point did I feel like just another number or that they were just trying to push people through. Even those who weren't working with me smiled (with their eyes-masks on) or said hi when walking by. There was a nice lady who kept checking on me and offering me a drink even though I kept turning her down. Ian was great throughout. He explained everything about the process to me. He introduced me to each person I interacted with and made sure I was good before he walked away. And at the end he filled up my car and showed me how every thing worked in my new car without me having to ask. That was great because it meant I didn't have to go to the internet for help when I got home, like I sometimes do when I get a new car. Thank you Ian a. More
Dealerships can be very intimidating for everyone, especially first time car buyers....fortunately for me, that was not the case!! Ian Gray and Mr. Beachem made the entire process seamless. They were especially first time car buyers....fortunately for me, that was not the case!! Ian Gray and Mr. Beachem made the entire process seamless. They were both very knowledgeable and friendly and it felt like we’ve known each other for a while! I really appreciate their loyalty since the moment I called! I’ll definitely be returning once we’re ready for another car but for now you’ll see me out on the road enjoying my dream car!! More
Valerie is an extremely talented, hard working, conscientious and professional consultant. I highly recommend her for your next vehicle purchase. She will work hard and diligently to meet your need conscientious and professional consultant. I highly recommend her for your next vehicle purchase. She will work hard and diligently to meet your needs. More
Worked with Ian Gray, I came into Toyota just to test drive a 2020 Highlander, haha- turns out the Highlander had everything that I was looking for and I traded in my 2017 4Runner! Ian was not pushy, had drive a 2020 Highlander, haha- turns out the Highlander had everything that I was looking for and I traded in my 2017 4Runner! Ian was not pushy, had great character, had my friend and I laughing, excellent customer service, knowledgeable about the vehicle and took into consideration what I wanted for my trade. The negotiation process was a breeze (I'm a lady but I also know what I want and what to look through on paperwork). Rice Toyota in Greensboro had a good selection of vehicles, given this is a time during the Covid Pandemic and many Dealerships do not have much to choose from due to lack of production. If you're in the market for a Toyota, definitely check out Rice Toyota and find Ian Gray! On a side note: You must find black man Willie Guess, he is a hoot and will have you laughing (laughing is what it's all about). Best of luck! More
I bought my first new car last week. I knew I was going to get it from Rice Toyota. Everything went perfect. Greg was kind and courteous, on my test drive he made sure to show me different features of the to get it from Rice Toyota. Everything went perfect. Greg was kind and courteous, on my test drive he made sure to show me different features of the car. Even though Greg was new to Rice Toyota he had a lot of knowledge and was an overall wonderful sales rep. Rice Toyota is the best Dealership in NC. I know my future experience with service will be just as great. I love Rice Toyota! More
The service at Rice Toyota was pretty good. I did have some issues when it came to paperwork but other than that it was good. The car is great! some issues when it came to paperwork but other than that it was good. The car is great! More
Valerie Benton Smith presented exceptional customer service skills, kindness, and patience. Valerie demonstrated exceptional knowledge regarding the vehicle and purchasing the vehicle. She went beyon service skills, kindness, and patience. Valerie demonstrated exceptional knowledge regarding the vehicle and purchasing the vehicle. She went beyond my expectations. More