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Toyota of Grand Rapids
Grand Rapids, MI
272 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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272 Reviews of Toyota of Grand Rapids
January 08, 2022
Excellent customer service. Competent check-in of vehicle, Service Rep knowledgeable and friendly, nice customer waiting area. Could use more wall outlets for computer/phone re-charging (although the vehicle, Service Rep knowledgeable and friendly, nice customer waiting area. Could use more wall outlets for computer/phone re-charging (although there was a separate multi-devide charging station). More
by locklyon
Employees Worked With
Adnan Korac
January 06, 2022
Service was friendly and excellent. I have worked with this dealership for 30 years and I have always been satisfied by the work they have done for my vehicles. I have had several service reps over the y this dealership for 30 years and I have always been satisfied by the work they have done for my vehicles. I have had several service reps over the years and all have been excellent. More
by nantonRX
Employees Worked With
Ron Jones
January 04, 2022
I bought my Highlander from Toyota of Grand Rapids in 2015 and have always gotten A+ service. The guys are always courteous and helpful. The customer waiting area and refreshments are a nice plus, too. 2015 and have always gotten A+ service. The guys are always courteous and helpful. The customer waiting area and refreshments are a nice plus, too. More
by Shaslem315
Employees Worked With
Devon Stone
January 01, 2022
I guess this what a dealerships does to make money. But always being told I need this for the or that for my car is not why I came there I came to get a oil change with a coupon not to spend $400 dollars always being told I need this for the or that for my car is not why I came there I came to get a oil change with a coupon not to spend $400 dollars more. Yes I said no to all he wanted me to get. More
by Sharonsinteriors1
Employees Worked With
Don’t remember his name
December 18, 2021
This is the best dealership that I’ve found in a long time. My customer service rep is Bruce, absolutely fantastic. I can’t say enough good things. But if I could they’d all be true. time. My customer service rep is Bruce, absolutely fantastic. I can’t say enough good things. But if I could they’d all be true. More
by topkatt.rk
Employees Worked With
Bruce Diamond
