Toyota of Grand Rapids

Always treated good by all when at this dealership. Always good work will come back Always good work will come back More

Great service. Fast, complete and fair price. The link where you can see ‘service status’ with details and price is also very nice. Fast, complete and fair price. The link where you can see ‘service status’ with details and price is also very nice. More

If I would’ve had a timely greeting when bringing my car in for service it would be a five. However, when entering the service area no one came to the car. I had to ask the manager where I should be waiting in for service it would be a five. However, when entering the service area no one came to the car. I had to ask the manager where I should be waiting. He pointed to a general area in the service department. Eventually someone did help. (Determine why I was there, what my appointment time was, car mileage etc.) Subsequent elements of the appointment were excellent. More

Always courteous workers. Never have to stay over an hour for service. I travel 50 minutes to get my oil changed. Very satisfied. Never have to stay over an hour for service. I travel 50 minutes to get my oil changed. Very satisfied. More

Excellent customer service They keep you informed of the work being done and what you will need to do in the future and the cost of the job . Thanks Douglas work being done and what you will need to do in the future and the cost of the job . Thanks Douglas More

Very efficient. I would recommend them highly. It was a pleasant experience. Our salesperson, Kevin Martin, was very friendly and stayed on top of everything from st I would recommend them highly. It was a pleasant experience. Our salesperson, Kevin Martin, was very friendly and stayed on top of everything from start to finish and beyond. More

Organized, Professional, Friendly, Prompt. Car was ready in a reasonable time. All work performed as requested. Car was ready in a reasonable time. All work performed as requested. More

Professional and able to meet my needs with surprising speed. Very knowledgeable regarding product lines and understanding of my driving habits and need for a vehicle with exceptional gas mileage and reli speed. Very knowledgeable regarding product lines and understanding of my driving habits and need for a vehicle with exceptional gas mileage and reliability. More

Friendly employees. Nice waiting area. Great service. Too many words are required by this site Nice waiting area. Great service. Too many words are required by this site More

Clean, fast, efficient, courteous, competatively priced. we will make this our new dealership and service center. we will make this our new dealership and service center. More