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Toyota of Grand Rapids

Grand Rapids, MI

4.3
271 Reviews

2555 28th St SE

Grand Rapids, MI

49512

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271 Reviews of Toyota of Grand Rapids

September 15, 2015

Great service Toyota Scion of GR has provided excellent care and great service for my Yaris since 2008. I have never been disappointed by a team member or the servi More

by Yaris owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vern Hall
September 10, 2015

Ben De Kryter Recently I was in for an oil change. I always have Ben Dekruyter as my service rep. He is always friendly and always explains things well. He is alway More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Dekruyter
September 09, 2015

Friendly , good service I'm usually early for appointments, they still get me in promptly. Work is done in a timely manner, but may be a little more expensive that an indepen More

by shortstuff 74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Jones
September 08, 2015

Great and fast service I brought my Rav4 in for its 15,000 service. Service advisor Ben DeKruyter was professional and service oriented. I was in and out in less than 40 mi More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Smiegel - service scheduling
September 05, 2015

Great! Awesome experience. Sean Bier Hobbs was friendly, Very expeditious. I was in and out in a bout 40 minutes and I had s 10000 mile service as well as a More

by Joey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bier-Hobbs
September 04, 2015

Great job Vern Hall did excellent work. The turnaround was very fast and they kept me informed of what was going on. I arrived early and they accommodated that More

by SJG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vern Hall
September 04, 2015

Fast, Professional, and Timely! Brought my 2014 RAV4 in for a 15,000 mile service. I was running early, but that was okay! I was in and out in under 45-minutes! Love my RAV4 and l More

by DML62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Jones
September 03, 2015

Easy friendly and Effiecient I just bought a new Prius and my sales agent Frank Turner was great. He told us all about the features of the car, he was friendly and knowledgeable. More

by Jaconastudios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Turner
September 03, 2015

Great Service Ron Jones of the service department and the Toyota dealership in Grand Rapids are probably the best professional people I have dealt with in a number More

by Dolphin70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Jones
September 02, 2015

Jim's Tachoma Thanks Ben for all you do. Being in sales is hard to schedule an appointment for service and knowing your only a phone call away to get me in quick m More

by Bucky52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben DeKruyter
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