Toyota of Grand Rapids

"I keep returning to buy my new cars... Need I say more? Awesome knowledgable staff... Excellent selection... If it's not on the lot they'll work hard to get you exactly what you want! Beautiful facility... Awesome knowledgable staff... Excellent selection... If it's not on the lot they'll work hard to get you exactly what you want! Beautiful facility... I drive 50+ miles for the comfort of knowing that I'll be treated with respect and receive excellent service vs. 7 miles to my closest dealer! More

Great experience Helpful, not pushy, was a wonderful experience. I purchased a Toyota Corolla and I am very satisfied with the loan I was provided, and customer servic Helpful, not pushy, was a wonderful experience. I purchased a Toyota Corolla and I am very satisfied with the loan I was provided, and customer service. I will be returning the next time I am in need of another vehicle. More

Attentive, friendly, genuine. Simply put, my family is a Toyota Family. From the moment my mom and I walked in to this dealership, we were reminded why. Within seconds, we were gre Simply put, my family is a Toyota Family. From the moment my mom and I walked in to this dealership, we were reminded why. Within seconds, we were greeted and connected to our new friend, Tony. Tony was warm and friendly and made sure we were comfortable from the start. He was attentive to my needs and concerns and never made me feel like he was just trying to meet his sales quota. He kept me updated during every process and made sure all my questions were answered. Even Evan, who handled the paperwork, was extremely thorough and friendly and offered his suggestions without being pushy. Toyotas practically sell themselves. But Tony and this dealership gave me the Toyota experience from the bottles of water offered in our first meeting, to the picture Tony took with me and my car at the end. He was genuinely happy for me. He and this dealership are why I've remained loyal to Toyotas. More

Overall great experience We are very happy with the service we received. We bought a rav4 brand new and felt that the entire team was helpful! Would definitely recommend! We are very happy with the service we received. We bought a rav4 brand new and felt that the entire team was helpful! Would definitely recommend! More

Great sales experience Worked with Al Luke. He listened to my wants and needs and put me in the vehicle that matched. Everyone I spoke with were great. Worked with Al Luke. He listened to my wants and needs and put me in the vehicle that matched. Everyone I spoke with were great. More

Joe was a excellent salesman! Joe booher was a wonderful salesman and gave me many different options. I didn't know anything about Toyota cars, and he gave me lots of knowledge on Joe booher was a wonderful salesman and gave me many different options. I didn't know anything about Toyota cars, and he gave me lots of knowledge on them. If it wasn't for him I would have never even thought about buying or leasing a Toyota. I will definitely recommend him to my friends who are looking for cars! More

Experience was excellent! Ben Dekruyter was extremely helpful in getting my Lexus running this past Monday. We dropped the car off Sunday night and he called Monday morning to Ben Dekruyter was extremely helpful in getting my Lexus running this past Monday. We dropped the car off Sunday night and he called Monday morning to let me know they were working on it. He also help prevent a future problem by letting me know what it was and the cost to fix it. And when it was done Monday afternoon, got another call telling us we could pick it up. Ben is personable, knowledgable, and truly is interested in taking care of both my wife's and my vehicle. My Lexus IS eight years old, so I mentioned that I was beginning to look at a new one. He was quick to point out that he and the dealership can help with that. We really appreciate him. Chuck Alles More

Excellent team at GR Toyota Stop at the dealer ship a few times before we decide which vehicle,the sale person has been very helpful. and energetic answer all the questions . Wi Stop at the dealer ship a few times before we decide which vehicle,the sale person has been very helpful. and energetic answer all the questions . Will recommend friends and family members to this Toyota of GR More

Quick and easy Scheduled an appointment for my 5000 mile service on line and was helped by Vern Hall. Vern was efficient and very polite. The service was completed Scheduled an appointment for my 5000 mile service on line and was helped by Vern Hall. Vern was efficient and very polite. The service was completed very quickly and I was back on my way. Great job! More

Very good service Ben Dekruyter at Toyota Scion of Grand Rapids is an excellent service person. very nice and professional guy, knowledgeable, fast yet very thorough. m Ben Dekruyter at Toyota Scion of Grand Rapids is an excellent service person. very nice and professional guy, knowledgeable, fast yet very thorough. my service was on my 2013 Highlander with 90,000 miles. The service was done in a timely manner and they even picked me up and brought me to the dealership to get it. More