Toyota of Grand Rapids

Thank you Ron Jones. Every maintenance concern I had was addressed and work was done the same day. Excellent customer service-even found a coupon to help with the cost! addressed and work was done the same day. Excellent customer service-even found a coupon to help with the cost! More

Service maintenance department were great at explaining recommended services, the cost and what each services entails. The waiting area is quite nice. I like that someone also checks your windshields. recommended services, the cost and what each services entails. The waiting area is quite nice. I like that someone also checks your windshields. More

Good service knows lot about what I was looking helpful salesperson bought from your company reputation speaks I’m old school might have paid to much but was happy salesperson bought from your company reputation speaks I’m old school might have paid to much but was happy More

Bruce Diamond in the service department is the reason I continue to purchase cars from the 28th street location. He always keeps me informed and updated on when my car will be ready, when being serviced. continue to purchase cars from the 28th street location. He always keeps me informed and updated on when my car will be ready, when being serviced. More

Fine job in the end, but poor communication. They did not have the part they ordered and no one called to let me know. When the part came in it was the wrong one and again no one called to let me know that have the part they ordered and no one called to let me know. When the part came in it was the wrong one and again no one called to let me know that my car won’t be ready More

My service visit was very professionally handled by Emily. She was pleasant and thorough. All work was completed as expected. The crew discovered the source of a mysterious noise I heard at highway spe Emily. She was pleasant and thorough. All work was completed as expected. The crew discovered the source of a mysterious noise I heard at highway speeds a fixed it. More

All of the staff were very friendly, they got my vehicle in and out quickly, and they had a very spacious waiting area with comfortable seating. in and out quickly, and they had a very spacious waiting area with comfortable seating. More

Great service. I was able to take my car in the same day I called. Agent was courteous and efficient. I’ll definitely come here for my 4Runner maintenance. I called. Agent was courteous and efficient. I’ll definitely come here for my 4Runner maintenance. More

Great service. Got in and out quick the female service writer did a great job to get me done. She also recommended some other service for the future visit writer did a great job to get me done. She also recommended some other service for the future visit More

Excellent service and efficiency of operation. Very easy to schedule appointment . Very courteous intake staff.Work was accompanied in the time frame I was told at check in. to schedule appointment . Very courteous intake staff.Work was accompanied in the time frame I was told at check in. More