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Toyota of Glendale

Glendale, CA

4.8
345 Reviews

1260 South Brand Boulevard

Glendale, CA

91204

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Showing 345 reviews

January 28, 2023

Excellent guest service fast service I definitely recommend this place to anyone David and Robert are very helpful More

by glenli0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jan 30, 2023 -

Toyota of Glendale responded

We appreciate you taking the time to share your experience & recommendation. We look forward to providing you with another excellent visit soon. Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

Jan 30, 2023 -

glenli0 responded

Thank you

January 20, 2023

Very friendly and knowledgeable staff. We purchased a new Toyota Highlander and were very pleased with the buying process and the car. More

by Cdorr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
DJ, Mario and Brooke
Jan 23, 2023 -

Toyota of Glendale responded

Congratulations on your new Highlander & welcome to the family! We're thrilled you enjoyed your experience! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

December 28, 2022

Great customer service! They will work with you and explain everything in detail. Very attentive. More

by villalola71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos
Dec 29, 2022 -

Toyota of Glendale responded

It's wonderful to hear that you were impressed with our service! We can't wait to see you again! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

December 20, 2022

Wilson sent me a message telling me to come in, they did a complete tune up, easiest thing ever plus car service to and from the house. Got me a new battery, you can just pick it up in the morning and it’s More

by jhop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson
Dec 21, 2022 -

Toyota of Glendale responded

Thank you for sharing your experience! We're so happy to hear Wilson ensured a smooth service visit. We look forward to working with you again! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

December 15, 2022

They did a great service with my old Prius and gave me lots of info and recommendations for future steps. Ara was very helpful! More

by Toby Rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ara Terzian
Dec 16, 2022 -

Toyota of Glendale responded

Thanks, Toby! We're happy to hear Ara and our service team took excellent care of your Prius! We hope it's running like new! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

October 06, 2022

Jack and Art were awesome to say the least. Got what I wanted and got a deal with my trade in and got the car that i wanted with no fuss. More

by Orion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
Oct 07, 2022 -

Toyota of Glendale responded

Orion, we are proud to have you as a part of our family, and we're even more pleased to know that you had such a positive experience with Jack and Art! Hope to see you again! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

October 06, 2022

High quality customer service throughout purchasing my 2022 Prius Prime. No hassle purchasing and a caring staff! More

by Paul Garron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Rivas & Mario Lima
Oct 07, 2022 -

Toyota of Glendale responded

Hi Paul, it pleases us to see that you received the 5-star service that you were looking for! Congrats on your new Prius Prime! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

September 30, 2022

Mr. Paul is great to work, always updates us when we need an ETA and always friendly! More

by tchajon6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, flores
Oct 03, 2022 -

Toyota of Glendale responded

We are so happy that you always have an amazing experience! We look forward to serving you again! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

September 28, 2022

I decided to take my 2007 scion tC for a routine service to the Toyota of Glendale. The total price compared to the other Toyota dealerships that I have visited was twice as expensive (I've never paid over More

by christianabsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos
Sep 29, 2022 -

Toyota of Glendale responded

Christian, We are disappointed that your experience has been a negative one and we do appreciate you sharing your concerns. As we have mentioned to you, we will be providing you with a refund, we just need you to return to the dealership in order to have it credited back to you. Please contact our Customer Relations Manager Sophie directly at sophie@toyotaofglendale.com so she can set up a time for you to do so. We look forward to hearing from you. Regards, Gary Guemiksizian General Manager customercare@toyotaofglendale.com

September 26, 2022

I had a 7am appointment and they did not take my vehicle back until 0845. I had checked on the status of the vehicle basic oil maintenance and it still had not taken back. They had acceptable excuse or reas More

by ronnie.younger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Micheal
Sep 30, 2022 -

Toyota of Glendale responded

Ronnie, We understand your frustration, as basic services like this must be completed in a much more timely manner. We appreciate you bringing this to our attention and would like to learn more about when you stopped by so we can address this appropriately with our service team and make sure we're accommodating our guests more promptly. Please contact me when you have a moment. I hope to hear from you. Regards, Gary Guemiksizian General Manager customercare@toyotaofglendale.com

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