Toyota of Glendale
Glendale, CA
Filter Reviews by Keyword
By Type
Showing 388 reviews
I had an excellent experience working with Javier at Toyota of Glendale. Going into the process, I honestly did not think I would be approved due to my credit situation, and I was prepared for the possi Toyota of Glendale. Going into the process, I honestly did not think I would be approved due to my credit situation, and I was prepared for the possibility of leaving without a vehicle. However, Javier and his team were able to make it work. Throughout the entire process, Javier was professional, patient, and respectful. He never made me feel judged and took the time to clearly explain all my options, ensuring I felt comfortable and informed every step of the way. His transparency and dedication truly stood out. What I appreciated most was his genuine effort to help me find a solution rather than simply make a sale. Thanks to his hard work, I was able to leave with a vehicle I love and terms I did not think were possible. Shoutout to Javier and his managers for going above and beyond to make this happen. I highly recommend them to anyone, especially those who may be unsure about their approval chances or getting an amazing deal. More
I received the absolute best customer service from Joey Bonilla and Pat at this dealership. They were friendly, respectful, and attentive to what I wanted without any high pressure sales tactics. The whole Bonilla and Pat at this dealership. They were friendly, respectful, and attentive to what I wanted without any high pressure sales tactics. The whole process was made incredibly easy. More
While I'm not particularly a fan of dealer service departments (past crappy experiences) I will say that my experience with Toyota of Glendale was quite good. I felt that the service advisor, Daniel, departments (past crappy experiences) I will say that my experience with Toyota of Glendale was quite good. I felt that the service advisor, Daniel, was attentive to my concerns and they appear to have addressed all of them. Easy and quick. More
Paul Flores is the best agent for Glendale Toyota He is why I bring my car there to be serviced. Also I appreciate having LYFT available for my transportation needs. why I bring my car there to be serviced. Also I appreciate having LYFT available for my transportation needs. More
I purchased 6 ignition coils from Glendale online parts department during their 15% Presidents Day sale. Unfortunately, the website listed the wrong ignition coils for my vehicle, and so I needed to exchan department during their 15% Presidents Day sale. Unfortunately, the website listed the wrong ignition coils for my vehicle, and so I needed to exchange. When I came in to exchange the parts, everyone I dealt with REFUSED to honor the original 15% discount. They required that I pay that additional 15% over the cost of the original ignition coils to correct a mistake made by their website. I even showed them the mistake by putting in my vehicle info into their online system and the system showing the incorrect ignition coils as the one needed. They acknowledged the mistake, but refused to give me the original discount they offered. This is not ok. I should not have been charged an extra 15% to correct their mistake, and should be refunded the 15% difference. More

