Toyota of Glendale

Customer handling I set for appointment for oil change last April 20, 2015 because the oil color is like coffee and the last change oil was July 2014. I had my car regi I set for appointment for oil change last April 20, 2015 because the oil color is like coffee and the last change oil was July 2014. I had my car registered in the shop and the rep told me to wait inside the waiting room and wait for someone to call in my name. Nobody called my attention, I was even with my wife so that if I go to the rest room, someone would notify me if my name is called. We waited for 3 hrs and went to the service attendant Paul Flores only to tell me that my car is not yet due for change oil because it uses synthetic oil. I told him why he didn't bother calling me on that and he only informed us when I went to his office after 3 hrs waiting. I just thought I am waiting a long line! He apologized saying that he is busy and forgot about it. This is ridiculous. Their customer handling is very very poor allowing for this lapses. I'm extremely disappointed. More

So helpful! This review is to thank the Toyota advisor Wilson Castillo. Imagine a car, left in LA with no owner, the car doesn't start and AAA has to come and tow This review is to thank the Toyota advisor Wilson Castillo. Imagine a car, left in LA with no owner, the car doesn't start and AAA has to come and tow it somewhere else for parking for six more days... My daughter was overseas and I am in Florida. I called Toyota of Glendale and asked for help. They kindly agreed to help. AAA has towed the car to Toyota. Wilson Castillo was very kind and helpful - he called me when the car arrived, then notified me about some repairs the car needed. They also offered a complementary car wash, which the car really needed. He said the car can stay there until my daughter comes to pick it up. I have no words to express my thanks to this man. Thank you and best of luck! More

Quick and Easy! I came in looking for a Prius C and was able to test drive and purchase the car in a matter of no time. Awesome service! Thank you! I came in looking for a Prius C and was able to test drive and purchase the car in a matter of no time. Awesome service! Thank you! More

Great Customer Service. Great Experience. I came in to Glendale Toyota to purchase a new Camry. Traded in my old car and received a fair price for it. I've bought a few cars over the last 10 y I came in to Glendale Toyota to purchase a new Camry. Traded in my old car and received a fair price for it. I've bought a few cars over the last 10 years from other dealerships and Glendale Toyota was the best experiences I've had in buying a new car. I would recommend this dealership to any one of my friends or family members. More

Fast & Friendly!!! I bought a certified used Camry XLE from them - Anna & Salvatore were a great help in making the car buying experience very easy. Financing and paperw I bought a certified used Camry XLE from them - Anna & Salvatore were a great help in making the car buying experience very easy. Financing and paperwork was fast and service was friendly. I will definitely visit & recommend them for future automotive needs!!! More

Vast improvement I just had the most pleasant experience leasing a car in a long time and A million times better than my experience at the same dealership about two ye I just had the most pleasant experience leasing a car in a long time and A million times better than my experience at the same dealership about two years ago. I dealt with Dale Wellington. He actually listened to what I said was acceptable and what wasn't acceptable and didn't try to nudge me one dollar over that. in fact he had me me spending less. He was very respectful of my time and wishes. The general manager Patrick was also extremely friendly and cordial and nobody tried to sell me one extra thing. More

My experience It was an amazing experience. I was explained everything there is to know about my car. I got a good deak and am overall glad with Toyota at Glendale. It was an amazing experience. I was explained everything there is to know about my car. I got a good deak and am overall glad with Toyota at Glendale. More

Amazing experinece Excellent service from both the sale person, Anna and fiance manager, Eddie. I have the best deal from Toyota of Glendale, the purchase was fast and Excellent service from both the sale person, Anna and fiance manager, Eddie. I have the best deal from Toyota of Glendale, the purchase was fast and easy. No reason not to go back for the next one. More

Toyota of glendale Excellent customer service . We will recommend this dealership to our family and friends . They were very welcoming and helpful and made our purchase Excellent customer service . We will recommend this dealership to our family and friends . They were very welcoming and helpful and made our purchase very easy and fun . Thank you so much Toyota of glendale . More

Friendly and efficient Even before the day we finally bought the car, DJ was very prompt in providing us with quotes of the various cars we were interested in. When we final Even before the day we finally bought the car, DJ was very prompt in providing us with quotes of the various cars we were interested in. When we finally went to Toyota of Glendale to buy the car, he was very friendly and helpful assisting us and showing us the models we were interested in. Overall, very satisfied with this dealership's performance. More