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Toyota of Glendale

Glendale, CA

4.8
353 Reviews

1260 South Brand Boulevard

Glendale, CA

91204

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Showing 353 reviews

August 29, 2022

I went in for my back breaks to get replaced and Bobby and Robert to great care of all my needs. Super amazing and knowledgeable. And the technician are very professional he took it for a test drive to ma More

by Noushin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby and Robert
Aug 29, 2022 -

Toyota of Glendale responded

The safety of our customers is our top priority, which is why we are very pleased to read this. Thank you for stopping by with your vehicle and we look forward to continuing to help take care of all your future service needs. Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

August 12, 2022

I went in for my first annual maintenance. When I was driving home, the dashboard screen said "No Information." Usually it shows my speed in digital form as well as the number of miles until More

by DRP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ara
Aug 15, 2022 -

Toyota of Glendale responded

We appreciate you bringing this to our attention and we thank you for taking the time to speak with us on the phone about this issue. We're glad we were able to get this resolved and you're satisfied now. Should you need anything else, please don't hesitate to let us know. We're here to help. Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

June 04, 2022

I am impressed with the new waiting area. It’s spacious and clean, the service is always tops! Service rep professional. I will recommend this dealership to my friends. More

by Maricel a.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 06, 2022 -

Toyota of Glendale responded

We are so happy to know that you were impressed with our facility and service! Feel free to call or stop by if there is anything else we can do for you. Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

June 02, 2022

New building. Large and comfortable waiting room. Tasty coffee. Courteous employees. Good atmosphere. Excellent service. Thank you. More

by yohu2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Del Castillo
Jun 03, 2022 -

Toyota of Glendale responded

It's so nice to hear that you were impressed with our facility and amenities! Thank you for your awesome review and we hope to see you again! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

Jun 04, 2022 -

yohu2016 responded

Your welcome.

May 23, 2022

Great service in their new beautiful service area. They are professional and knowledgeable. It is always a pleasure to have my car serviced at Glendale Toyota. More

by razzldazl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ara Terizan
May 24, 2022 -

Toyota of Glendale responded

We are so happy that you always receive the service that you're looking for! Thank you so much for taking the time to leave this review and we hope to see you again! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

May 19, 2022

Technicians are very professional always kind. And if I have a problem always is been fixed. My car is always taking care by Reynier. Thanks. More

by Oliver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reynier Cortes
May 20, 2022 -

Toyota of Glendale responded

Hi Oliver, we are thrilled to hear that Reynier constantly provides you with a 5-star service experience! Please let us know if there is anything else we can do for you! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

May 16, 2022

Bobby is the man he helped me and was amazing and very knowledgeable about everything. Thank you so much and answered all my questions along the way and when I needed a ride he got me a Lyft which I appre More

by Noushin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
May 17, 2022 -

Toyota of Glendale responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from Bobby. Thank you for your feedback and hope to see you again! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

May 16, 2022

BEWARE! On 04/15/2022 I took my Tacoma in to Toyota of Glendale for service because of a noise that it was making. I was told by their service advisor Ru More

by eswin101564
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rudy Castellon, Carlos Pena
May 23, 2022 -

Toyota of Glendale responded

Eswin, I appreciate you taking the time to share your concerns and speak with me about them further. I hope I've been able to help resolve this and as I mentioned, thank you for bringing this to our attention. We'll be using this as a learning opportunity to improve as a dealership. Should you ever like to discuss anything else, please don't hesitate to contact me. I'm always happy to help. Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

May 16, 2022

Better communication between service staff and repair staff. The wait time is also incredibly long. More

by xxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
May 18, 2022 -

Toyota of Glendale responded

We're discouraged to read you've not received the quality service that you deserve. Providing prompt service is vital, as well as communication properly within our teams here. When you have a moment, I'd like to learn more about what's transpired, so we can be sure to address this appropriately. Please contact me at your convenience. I hope to hear from you. Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

May 18, 2022 -

xxx responded

When are you available to talk?

March 02, 2022

I chose Rudy Castrellon as my service advisor, BEST decision ever. Rudy really worked hard for me dealing with my insurance and Safelite who were trying to scam me. Also, I want to thank Robert Baraho More

by Microcat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Barahona, Carlos Pena.
Mar 07, 2022 -

Toyota of Glendale responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from our team! If we can help you out with anything else, please let us know. We hope to see you again soon! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

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