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Toyota of Glendale

Glendale, CA

4.8
345 Reviews

1260 South Brand Boulevard

Glendale, CA

91204

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Showing 345 reviews

May 16, 2022

Better communication between service staff and repair staff. The wait time is also incredibly long. More

by xxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
May 18, 2022 -

Toyota of Glendale responded

We're discouraged to read you've not received the quality service that you deserve. Providing prompt service is vital, as well as communication properly within our teams here. When you have a moment, I'd like to learn more about what's transpired, so we can be sure to address this appropriately. Please contact me at your convenience. I hope to hear from you. Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

May 18, 2022 -

xxx responded

When are you available to talk?

March 02, 2022

I chose Rudy Castrellon as my service advisor, BEST decision ever. Rudy really worked hard for me dealing with my insurance and Safelite who were trying to scam me. Also, I want to thank Robert Baraho More

by Microcat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Barahona, Carlos Pena.
Mar 07, 2022 -

Toyota of Glendale responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from our team! If we can help you out with anything else, please let us know. We hope to see you again soon! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

February 16, 2022

David was very helpful! As always. Great experience. Very smooth overall process. Best place to raking car for all maintenance needs. More

by Jackysegovia28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Feb 17, 2022 -

Toyota of Glendale responded

It's wonderful to read that David constantly provides you with the experience that you're looking for! We look forward to seeing you again! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

January 27, 2022

Great service specially from David one of the supervisors ! Thank you David for always taking care of my car ! More

by chenkerianaida@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David a supervisor
Jan 27, 2022 -

Toyota of Glendale responded

We are so proud of David and his efforts to always provide you with a positive visit! Can't wait to see you again! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

September 10, 2021

Terrible sales ! please come informed to this dealer !! Sales person Hilda T. tried to tell me a 4 cylinder hybrid was more expensive (39k supposedly) than a V6 ??!! Please, I look 16 but i am 19 and infor More

by marie
Recommend Dealer
No
Employees Worked With
hilda tavares
Sep 13, 2021 -

Toyota of Glendale responded

Marie, We're disappointed there was a miscommunication regarding a vehicle you were interested in and you ended up taking your business elsewhere. We appreciate you sharing your concerns and should you like to discuss them any further, please don't hesitate to contact me. Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

August 26, 2021

Great experience buying a car! Super helpful and professional! Highly recommended! More

by Thankyou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Aug 26, 2021 -

Toyota of Glendale responded

We're more than happy to hear that your experience was nothing short of stellar! Congrats on your new car! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

July 24, 2021

Service is great here, and Wilson, my usual advisor is attentive and helpful. I've been servicing my Prius here for about a decade and will continue to do so for the life of the car. More

by tkttran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson
Jul 26, 2021 -

Toyota of Glendale responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you always receive. Please never hesitate to let us know if there is anything else we can do for you! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

July 09, 2021

The service is excellent. Chris the adhidor is polite snd tactful. More

by slingofdavid7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 09, 2021 -

Toyota of Glendale responded

We appreciate your positive feedback and look forward to working with you again! Regards, Gary Guemiksizian General Manager Customercare@toyotaofglendale.com

February 20, 2021

Great support I received from Mr. Paul Flores.The Great support I received from Mr. Paul Flores. The quality of work performed was very good. Made me feel comfortable. Paul Flores showed willingnes More

by gsaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Flores
Feb 22, 2021 -

Toyota of Glendale responded

Hi Greg, we want nothing but the best for our customers and we're so happy you had such a great experience with Paul! Your business and time are much appreciated! We look forward to working with you again! Regards, Gary Guemiksizian General Manager customercare@toyotaofglendale.com

Feb 22, 2021 -

gsaro responded

Hi Gary, We've been buying Toyota cars since 1988 and we will be buying again only Toyota make. You have wonderful advisors and technicians. And we are glad your dealership is only a mile from my house. My family and I, are looking forward to working with you again! Stay safe, Greg Saro

February 11, 2021

Everyone at Toyota of Glendale was amazing from start to finish. The majority of the negotiation took place before I even arrived at the dealership which made the process extremely fast and easy when I arri More

by saraparsi2131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Marcos, and Freddy
Feb 16, 2021 -

Toyota of Glendale responded

Congrats on your new Camry and welcome to the Toyota of Glendale Family. We're so happy to see you had a great experience with Marcos and Michelle and we appreciate this great review. We can't wait to see you here at your first service visit. Regards, Gary Guemiksizian General Manager customercare@toyotaofglendale.com

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