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Toyota of Glendale
Glendale, CA
344 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 344 reviews
December 24, 2024
Mr Ara Terzian service advisor always gave me the best service I’ve ever had in years as a patron for so long - He is very kind and trusted employee , Thank you so much Glendale Team. Merry Christmas to service I’ve ever had in years as a patron for so long - He is very kind and trusted employee , Thank you so much Glendale Team. Merry Christmas to all 2024 More
by vdoods200
Employees Worked With
Ara Terzian and Mr Raul for the pickup car .
December 23, 2024
Unreasonable charges, uncomfortable waiting area, over crowded and captive audience. I brought my 4Runner for its first service. The process is confusing, customer service is non-existent, the waiting are crowded and captive audience. I brought my 4Runner for its first service. The process is confusing, customer service is non-existent, the waiting area is loud with tv and music playing at the same time and the seats have no substantial backs so they the most uncomfortable I’ve ever encountered, especially if you have to wait for. 2 + hours for an oil change. I brought in factory cross rails to be installed since I don’t have the tools and don’t want to damage the area to pop off the plastic covering. I was quoted $80 to put them on - that’s literally $80 for 5 minutes of work! I’d expect better service after spending over $50 K on a vehicle. Common indifferent treatment for a female. I hated every moment that of being there due to the lack of feeling that received equitable treatment and value for my dollar. More
by burt514
Employees Worked With
No clue! That’s the problem!
November 27, 2024
My first time ever at this dealer to service my car and Bobby the advisor was very professional and caring down to earth from the beginning. Everyone was working as a team and getting things done the right Bobby the advisor was very professional and caring down to earth from the beginning. Everyone was working as a team and getting things done the right way for the customers. I'm so satisfied about the process and I truly appreciate it. More
by Versatile
Employees Worked With
Bobby
November 25, 2024
From the time I leased my 2024 Toyota Corolla a year ago, I’ve received great customer service from Toyota of Glendale dealership. My service Technician was Rudy, for the second time since I’ve leased my ca I’ve received great customer service from Toyota of Glendale dealership. My service Technician was Rudy, for the second time since I’ve leased my car, and he has been great both times. He was proactive in keeping me updated about the status of my car. He is friendly and helpful. Thank you Rudy for always coming through for me when my car needs service. More
by Evie
Employees Worked With
Rudy Castrellon
November 24, 2024
Been here for years and years as always they never failed me. Paul and Jonny Menjivar are always there. Kind, knowledgeable, polite and respectful. Very Professional in every aspect. Blessings 😇 me. Paul and Jonny Menjivar are always there. Kind, knowledgeable, polite and respectful. Very Professional in every aspect. Blessings 😇 More
by Rodz
Employees Worked With
Jonny Menjivar, Paul
November 21, 2024
We have been dealing with this Toyota dealership for decades and have ALWAYS been very satisfied with the personnel as well as with the cars we have purchased. The salespeople are friendly and courteou decades and have ALWAYS been very satisfied with the personnel as well as with the cars we have purchased. The salespeople are friendly and courteous, and they do seem to have the customer's satisfaction foremost in mind. They have our loyalty! More
by Terry
Employees Worked With
Reese and Brooke
November 16, 2024
Toyota of Glendale has always been very professional in attending to the maintenance of my Rav4. I like that you get a specific time to bring in your car and that everyone treats you like their number one attending to the maintenance of my Rav4. I like that you get a specific time to bring in your car and that everyone treats you like their number one customer. More
by stevec43
Employees Worked With
Paul Flores
November 09, 2024
I want to express my appreciation and great gratitude to Dimitri Azatov for his help in choosing and arranging a lease for the second car. Dimitri is a professional in his field. Very smart, polite, tactful Dimitri Azatov for his help in choosing and arranging a lease for the second car. Dimitri is a professional in his field. Very smart, polite, tactful and always ready to help. Thanks to his patience and customer focus, I resolved all my questions about the newly purchased car, and he also helped me choose an insurer. With 100% confidence, I recommend him to my friends and acquaintances. I am very glad that thanks to people like Dimitri, customers are always ready to return to the Glendale car dealership. Thank you so much, Dimitri! More
by svetajohnson
Employees Worked With
Dimitri Azatov
