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Toyota of Gladstone

Gladstone, OR

4.9
6,922 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 6,922 reviews

October 17, 2023

Kenny Khzam sold us a certified Toyota Tundra and was very helpful. Got us a good deal More

by Kthompson1111
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience, and we're delighted to hear that Kenny Khzam was very helpful and got you a good deal on a certified Toyota Tundra. Providing excellent customer service and ensuring our customers receive a good deal is a top priority for us, and it's clear that Kenny played a significant role in your satisfaction. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you whenever you need us.

October 17, 2023

Kenny Khzam helped me first thing I got in. I’ve been looking for a good truck for a long time and finally I bought the truck I always dreamed of here at Toyota of Gladstone thank to Kenny. More

by gabrielturek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

October 17, 2023

Everyone was very helpful with answering all of our questions about every vehicle we looked at. We felt everyone was straight forward and open every step of our purchase and left feeling very confident More

by Bweared
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Garcia-Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kuhn
Oct 19, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

October 16, 2023

Ricardo hands down is a true professional! Not only was I impressed with his ability to quickly respond, but he is so knowledgeable about Toyotas. If you want a car salesman that’s not slimy, More

by Brandi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

October 16, 2023

Great experience buying my Toyota with Becka at Toyota of Gladstone. Was in and out quickly with a team working together to provide a seamless experience the whole way through. She also showed me all the coo More

by Neogafaccnt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

October 15, 2023

I was so impressed with this dealership and most importantly our salesman! Marco was exceptionally quick and informative. We were in and out of the dealership in two hours. Normally we would spend h More

by shelbybrezai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Garcia-Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae
Oct 19, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

October 15, 2023

Lina was incredibly accommodating. She helped me to get the car I wanted. I enjoyed my visit and highly recommend her service. More

by VINHTHUY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

October 15, 2023

Danny was great to work with. He was fun, energetic, answered my questions, and let me have as long as I wanted on my test drive. He was not pushy like salesmen elsewhere. Toyota’ More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Kuhn
Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience, and we're delighted to hear that Danny was great to work with, fun, energetic, and accommodating during your test drive. Providing a non-pushy and enjoyable experience is a top priority for us, and it's clear that Danny made a significant impact on your satisfaction. We're also pleased to hear that our financing department matched the interest rate to ensure you had a great buying experience. Your comfort and satisfaction are essential to us, and we appreciate your feedback. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you whenever you need us.

October 15, 2023

This was my only experience with this dealership. I called for a specific vehicle, reached Rebecca Stern and she was great. Since we are moving in a couple weeks across the country, I won’t be in a p More

by Cecilialilly
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charity Graff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience, and we appreciate your feedback. We're pleased to hear that you had a great experience working with Rebecca Stern when you called for a specific vehicle. We understand that your move across the country makes it challenging to assess the dealership's service department, but we appreciate your willingness to give us a chance. As you mentioned, Mazda of Gladstone and Toyota of Gladstone may share the same ownership, and we strive to provide the best service to our customers. We continually work to improve and provide a positive experience. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your satisfaction. Thank you for choosing us, and we hope that your future experiences with us will be even better.

October 14, 2023

Cassie was attentive and just a true pleasure to work with! Her shadow, Zach, also made the whole process a great experience. More

by jmarthaboone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae, Zach Ralston
Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience with us and highlighting the exceptional service you received from Cassie and her colleague, Zach. We greatly appreciate your feedback. It's wonderful to hear that Cassie was attentive and a true pleasure to work with. Providing attentive and enjoyable customer service is a top priority for us, and we're thrilled that she made your experience a great one. We're equally delighted to hear that Zach contributed to the overall positive experience. Teamwork and collaboration are important to us, and it's clear that they both played a valuable role in your satisfaction. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you again whenever you need us.

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