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Toyota of Gladstone

Gladstone, OR

4.9
6,922 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 6,922 reviews

October 20, 2023

Fast paced dealership, they get you credit approval very quickly. I wasn't quite prepared for things to go so fast and smooth but was driving my new jeep off the lot in just a few hours. The staff is absolu More

by skought.t
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maricela Perez
Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience with us. We greatly appreciate your feedback and are thrilled to hear about your fast and smooth car-buying process at our dealership. It's wonderful that you received credit approval quickly and that you were driving your new Jeep off the lot within just a few hours. We understand the importance of efficiency and making the car-buying process convenient for our customers. We're equally delighted to hear that our staff is top-notch and super friendly. Providing excellent service and a friendly atmosphere is a top priority for us, and we're pleased that you had such a positive experience. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you again whenever you need us!

October 20, 2023

I got a great car at a fair price. It was the easiest auto purchase I've ever made at a dealership. I will absolutely buy from them again and I recommend them to everyone. Top notch se More

by Portillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience with us, and for highlighting your positive interaction during your auto purchase. We greatly appreciate your feedback. We're delighted to hear that you found a great car at a fair price and that your purchase was the easiest you've ever made at a dealership. Customer satisfaction and a straightforward buying process are top priorities for us, and we're thrilled that you had such a positive experience. Bobby Sites clearly made a significant impact on your experience, and we'll be sure to pass your kind words on to him. Your recommendation is highly appreciated, and we're confident that Bobby will continue to provide top-notch service to our customers. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you again whenever you need us!

October 20, 2023

Logan was really great. Most knowledgeable car salesman I experienced across all dealerships I visited on my purchase journey. He was the reason why I chose Toyota Gladstone More

by J. Hancock
Recommend Dealer
Yes
Employees Worked With
Logan Beko
Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience with us, and for highlighting your interaction with Logan during your car shopping journey. We greatly appreciate your feedback. It's fantastic to hear that Logan's knowledge and customer service played a pivotal role in your decision to choose Toyota Gladstone. We're delighted to know that he made a significant impression on you. We apologize for any less enjoyable interactions you had with Daniel and Parth. We strive to provide consistent, high-quality service across all our team members, and we take your feedback seriously. Your comments will be reviewed to ensure we improve our customer experience. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you again whenever you need us.

October 20, 2023

I was still in the early stages of car shopping and Bobby helped me understand trim feature differences, color differences up close, and took me on a few test drives. He was very personable and professional More

by Logan S.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience with us, and for highlighting your interaction with Bobby during your early car shopping stages. We greatly appreciate your feedback. Bobby's assistance in helping you understand the trim features and taking you on test drives is exactly the kind of informative and non-pressure approach we aim for. We're delighted to know that he was personable and professional throughout the process. We understand that pricing can be a significant factor in the car-buying decision, and we appreciate your understanding of your specific circumstances. We're glad that you found the vehicle you were looking for, even if it was at a different dealership. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for considering us, and we wish you many enjoyable miles in your new vehicle.

October 20, 2023

Maricela has been great to work with. We have never purchased a brand new car before and she’s made the entire process very smooth. Shes been very attentive when it came to answering all More

by jeramielund
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maricela Perez
Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience with Maricela and your new car purchase. We're delighted to hear that Maricela has been great to work with and that she made the entire process very smooth. Providing attentive and informative customer service is a top priority for us, and it's wonderful to know that Maricela was there to answer your questions, whether in person or over text check-ins. We appreciate your understanding, especially on a busy day, and we're thrilled that Maricela maintained excellent communication throughout the process. We're equally pleased to hear that Maricela's great personality and passion for her work shone through. Your satisfaction is essential to us, and we'll be sure to pass your kind words on to her. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.

October 19, 2023

Pleasant experience would refer anyone, Nan Velasquez was great to work with and the finance manager was great also, hopefully that continues More

by budnolin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nan Velasquez
Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience with us and for your kind words. We greatly appreciate your feedback and recommendation. We're delighted to hear that your experience was pleasant and that Nan Velasquez was great to work with. Providing excellent customer service is a top priority for us, and it's clear that our team members are dedicated to ensuring customer satisfaction. We understand the importance of a smooth and positive experience with our finance manager, and we'll do our best to maintain that level of service in the future. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you and anyone you refer in the future.

October 19, 2023

I had a wonderful experience working with Becka to complete the purchase of my Highlander. More

by susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience, and we're thrilled to hear that you had a wonderful time working with Becka to complete the purchase of your Highlander. Providing excellent customer service and a smooth buying process is a top priority for us, and we're delighted that Becka played a significant role in your satisfaction. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you whenever you need us.

October 19, 2023

Excelente servicio al cliente, muy amable y nos ayudó a encontrar lo mejor. Siempre estuvo atento a lo que decíamos y nos ayudó mucho, respondió todas las dudas que teníamos y nos guió a lo que era mejor e More

by Caromrp2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Toyota of Gladstone responded

¡Muchas gracias por compartir tu experiencia con nosotros! Nos alegra mucho saber que estás contento con tu compra y que apreciaste nuestra ayuda y amabilidad. En Manuel, nos enorgullece brindar un excelente servicio a la comunidad hispana, y estamos encantados de que hayas tenido una experiencia agradable. Entendemos la importancia de poder comunicarnos en tu idioma nativo y de ayudarte de la mejor manera posible en tu proceso de compra. Es maravilloso saber que nuestro equipo te proporcionó un excelente servicio al cliente y te ayudó a encontrar la mejor opción. Valoramos tu recomendación y esperamos seguir ayudándote en el futuro, así como a tus amigos y familiares. Si alguna vez tienes más preguntas o necesitas asistencia, no dudes en ponerte en contacto con nosotros. Estamos aquí para ayudarte y garantizar tu satisfacción continua. Gracias por elegirnos, y esperamos servirte en futuras ocasiones.

October 18, 2023

Nathan went above and beyond throughout the car buying process. I’d highly recommend him because he was patient and knowledgeable. I love my new 4runner- thanks Nathan! More

by molliepajakowski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Young
Oct 19, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. We are so grateful to for coming all this way to work with us. Congratulations and welcome to the family.

October 18, 2023

Toyota of Gladstone is one of the best car dealerships I've ever dealt with! The entire staff is friendly and attentive. I live a few hours outside of Portland and in July I stopped by to view what cars t More

by Danijpln
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae
Oct 19, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. We are so grateful to for coming all this way to work with us. Congratulations and welcome to the family.

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