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Toyota of Gladstone

Gladstone, OR

4.9
6,922 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 6,922 reviews

October 28, 2023

Everyone at Toyota of Gladstone made the buying process enjoyable and easy! I will definitely be going back for all my services and recommend them for anyone looking to buy a car! More

by Heatherpack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing your positive experience with us, Heather! We're delighted to hear that you found the buying process enjoyable and easy at Toyota of Gladstone. We look forward to providing you with exceptional service in the future, not just for buying a car but for all your servicing needs as well. Your recommendation means a lot to us, and we appreciate your trust in our dealership. If you have any more feedback or if there's anything else we can do for you, please feel free to reach out. Safe and happy driving!

October 28, 2023

Manuel me ayuda con la compra y con mi aseguranza de el auto! Lo recomiendo muchas gracias Manuel por la ayuda More

by Cobos2748
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammad Khan
Oct 30, 2023 -

Toyota of Gladstone responded

Nos alegra saber que Manuel te brindó ayuda tanto en la compra de tu automóvil como con tu seguro. Agradecemos tus comentarios y la recomendación. En Toyota of Gladstone, nos esforzamos por ofrecer un excelente servicio a nuestros clientes. Si tienes alguna pregunta adicional o necesitas más asistencia en el futuro, no dudes en contactarnos. ¡Gracias por elegir Toyota of Gladstone y esperamos verte de nuevo!

October 27, 2023

Well recommended! Gave me the best possible deal that I could ever get. Very accomodating! More

by robaaron02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Beko
Oct 28, 2023 -

Toyota of Gladstone responded

We're delighted to have provided you with an excellent deal and accommodating service. Your satisfaction is our top priority, and we're here for you whenever you need assistance or have questions. Enjoy your new purchase, and we look forward to serving you again in the future!

October 27, 2023

I was in and out and left with exactly what I wanted and in the budget I had! More

by mikaylamartinhood1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Toyota of Gladstone responded

Thank you, Mikayla, for sharing your experience with us! We're thrilled to hear that you had a quick and successful visit to Toyota of Gladstone and that you found the perfect vehicle within your budget. If you ever need any further assistance or have questions in the future, please don't hesitate to reach out. Safe travels, and enjoy your new car!

October 26, 2023

Eric was very patient and understanding when working with me to buy my first ever new car. My dad had bought a vehicle from toyota of gladstone a few years back and had a great experience so I was willing to More

by ethanlowther8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Toyota of Gladstone responded

Thank you for taking the time to share your experience with us! We are delighted to hear about the positive experience you had at Toyota of Gladstone, particularly with Eric. It's wonderful to know that Eric was patient and understanding in helping you purchase your first ever new car. Buying a new car can be a significant step, and we're glad to hear that Eric and his team made the process smooth and successful for you. It's also great to hear that your dad had a great experience with us a few years back, and that played a role in your decision to choose Toyota of Gladstone. We are especially pleased to have helped you, as a young adult with limited credit history, get into a new car that will be a part of your life for years to come. Your recommendation of Eric and the team means a lot to us, and we truly appreciate your kind words. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new Toyota, and we look forward to serving you again when the time comes!

October 26, 2023

Wendal and J C were great to work with and answered all of our questions! However, our vehicle was delivered without one of the accessories listed on the window sticker, and it took repeated follow-up to g More

by isachs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendal Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Castino
Oct 27, 2023 -

Toyota of Gladstone responded

Thank you for sharing your feedback, isachs. We're delighted to hear that Wendal and J C provided you with excellent service and were able to address all your questions. However, we're sorry to hear about the issue with the missing accessory on your vehicle's window sticker. We apologize for any inconvenience this may have caused you and for the delay in resolving the matter. It's important to us that you receive the vehicle exactly as promised, and we take this kind of feedback seriously. We will make sure to address this internally to prevent such oversights in the future. Your satisfaction is very important to us, and we appreciate your patience and follow-up in getting this matter resolved. If you have any more concerns or if there's anything else we can do to make your experience even better, please don't hesitate to reach out to us. Once again, we thank you for choosing us, and we hope you're enjoying your vehicle with all the accessories you expected. We look forward to serving you in the future and providing you with an even smoother experience.

October 26, 2023

Toyota dealership was fast and efficient. John and Eric had good personalities. Very helpful. Will be back when the time comes. More

by gdmorrison1952
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Seth Dustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalik
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abboud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Botoroaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae
Oct 27, 2023 -

Toyota of Gladstone responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit to Toyota of Gladstone. It's great to know that our team, particularly John and Eric, made your experience enjoyable with their good personalities and helpfulness. We believe in providing fast and efficient service to our valued customers, and we're delighted to hear that you found this to be the case during your visit. We look forward to welcoming you back to our dealership when the time comes for your next automotive needs. Whether you're in the market for a new vehicle or require any service or maintenance, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to assist you every step of the way. Once again, thank you for choosing Toyota of Gladstone, and we appreciate your feedback. Have a fantastic day!

October 25, 2023

His was amazing sale person that I ever meet he was so patient with me because it took me a while to decide this vehicle, and every time I meet him he was very patiently and understandable person More

by sabrina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

October 25, 2023

I recently purchased a new vehicle through Manny in the sales dept. He was very patient with my questions and showed me the different options to assist in my purchase. Good communication and no sales pres More

by atcandela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Abboud
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae
Oct 25, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

October 25, 2023

Wendal is top notch! ! I am a very particular customer. He had always had patience and taken the time to help me find exactly what I’m looking for!! I am on my 4th Toyota More

by Sheena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendal Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

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