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Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
6,922 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 6,922 reviews

October 30, 2023

I enjoyed working with Logan and Bryan. They were both respectful, knowledgeable and down to earth. They answered all of my questions and didn’t push me in a certain direction. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Sowers, Logan Beko
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Oct 30, 2023 -

Toyota of Gladstone responded

Lisa, thank you for sharing your positive experience with us! We're delighted to hear that Logan and Bryan provided you with a respectful and down-to-earth car-buying experience. Your satisfaction is important to us, and we're pleased that they were able to answer your questions without pushing you in any specific direction. If you ever have more questions or need further assistance in the future, don't hesitate to reach out. Safe travels in your new vehicle!

October 30, 2023

The dealership is clean, well taken care of, and the staff are pros. Good to see the inventory coming back! Becka is fantastic. She is so kind and is a straight shooter. We’ve purchased two cars fro More

by Han Solo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Toyota of Gladstone responded

Han Solo, we appreciate your kind words and loyalty to our dealership! It's wonderful to hear that you find our facilities well-maintained and our staff professional. Becka is indeed a valuable member of our team, and we're proud to have her. We look forward to continuing to serve you and providing you with excellent service for many more years. If you ever have any questions or need further assistance, please feel free to reach out. Safe travels, and may the Force be with you!

October 30, 2023

Nan is a great person to work with. She is no-nonsense but very friendly and knowledgeable. Wish we got heated seats though... :) More

by mocaryan76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nan Velasquez
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Oct 31, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us Mocaryan! We are so grateful to you, welcome to the family. PS. We can add heated seats to anything.

October 29, 2023

Absolutely wonderful from start to finish! Working with Bobby with a gift. There was absolutely no pressure only information for us to decide what was the best decision. More

by Sarah Salo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Toyota of Gladstone responded

Sarah, thank you for sharing your fantastic experience with us! We're thrilled to hear that working with Bobby was a gift and that your car-buying journey was pressure-free. Providing our customers with information and assistance to make the best decision is always our goal. If you have any more questions or need further help, feel free to reach out. Enjoy your new vehicle, and safe travels!

October 29, 2023

It was easy but took a long time. It would have been nicer to not wait around as long More

by rsbright00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Toyota of Gladstone responded

Thank you for sharing your feedback. While it's good to know that your experience was relatively easy, I understand that the waiting time can be a bit of an inconvenience. We can sometimes get busy, which might lead to longer wait times. If you have any suggestions or specific areas where you feel improvements could be made, we'd love it if you'd share it with us to help enhance the overall customer experience. Your input can be valuable in helping them make positive changes. If you have any more feedback or questions, please feel free to share.

October 29, 2023

Our salesman Logan was easy to deal with The finance man was great and made the deal happen quickly!! More

by gdl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Beko
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Oct 30, 2023 -

Toyota of Gladstone responded

We're delighted to hear that your experience with Logan, our salesman, was pleasant and that the finance team efficiently made your deal happen. At Toyota of Gladstone, we're committed to providing excellent service to our valued customers, and it's wonderful to know we met your expectations. We appreciate your business and look forward to assisting you in the future. Should you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Toyota of Gladstone!

October 29, 2023

Ricardo was cooperative and listened to what we were saying as far as the type of car we were interested in. He was not pushy. Good job, Ricardo! More

by pettusd01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Toyota of Gladstone responded

It's great to hear that Ricardo at Toyota of Gladstone was cooperative, attentive to your preferences, and not pushy during your car shopping experience. We appreciate your positive feedback and commend Ricardo for his good job. If you have any more questions or need further assistance in the future, please feel free to reach out. Enjoy your new car!

October 29, 2023

The overall experience was pretty good. However, the interaction with the salesman (Logan) what's phenomenal. Logan's demeanor wasn't pushy, yet he was extremely knowledgeable and really ju More

by First Toyota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Beko
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Oct 30, 2023 -

Toyota of Gladstone responded

It's great to hear that you had a positive overall experience with your first Toyota purchase. Logan's approach as a knowledgeable and non-pushy salesman contributed to making the process enjoyable for you, which is important when buying a new car. If you have any more feedback or if there's anything specific that stood out to you about Logan's service, feel free to share it with us. We would appreciate hearing about the exceptional service provided by our team members. Enjoy your new Toyota! If you have any more questions or need assistance with anything else, feel free to ask.

October 29, 2023

Nice people. Very professional and helpful. I see why a lot of people come here. More

by Lucas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Toyota of Gladstone responded

Thank you for your feedback, Lucas. It's good to hear that you had a positive experience with the nice and professional staff at Toyota of Gladstone. If you ever need any more assistance or have further questions in the future, don't hesitate to reach out. Enjoy your vehicle, and safe travels!

October 29, 2023

Had a wonderful experience at the dealership, Ms. Perez was very helpful and knowledgeable with explaining how leasing through Toyota works. The rest of their team made sure that I walked out the doo More

by Forrest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maricela Perez
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Oct 30, 2023 -

Toyota of Gladstone responded

Forrest, we're delighted to hear about your wonderful experience at the dealership and the exceptional assistance provided by Ms. Perez and the rest of the team. Ensuring that you understand all the details of your lease, payments, maintenance, and follow-up is essential to us. If you ever have more questions or need further assistance, please don't hesitate to reach out. Enjoy your new vehicle, and thank you for choosing Toyota of Gladstone!

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