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Toyota of Gladstone
Gladstone, OR
7,008 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
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Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,008 reviews
October 25, 2024
Lina made the process very smooth and easy. Didn’t feel like i was getting pressured into getting something. Didn’t feel like i was getting pressured into getting something. More
by taylornehring
October 25, 2024
We had a great experience, being able to change out our lease a couple months early was really convienient. We got the same trade in value that we would have gotten at CarMax which gave us confidence that lease a couple months early was really convienient. We got the same trade in value that we would have gotten at CarMax which gave us confidence that we weren’t getting taken advantage of. Brendon was great with his updates and the communication was awesome. More
by Ebany70
Employees Worked With
Other Employees :
There are a couple people that helped as well but I’m terrible with names.
October 25, 2024
From the moment I called about my truck I felt no pressure from anyone. Ruben was available for any questions I had and I felt like I had ample opportunity to test drive and think about my options be pressure from anyone. Ruben was available for any questions I had and I felt like I had ample opportunity to test drive and think about my options before deciding to buy. I would recommend Toyota of Gladstone and Ruben is a kind and helpful salesperson. More
by darin.macrae
October 25, 2024
I’m thankful to have a reliable car that takes me where I need to go and I’m grateful I got it at this dealership. need to go and I’m grateful I got it at this dealership. More
by turtlesista
Employees Worked With
Other Employees :
Rudy was amazing too!!! Thank you!!!
October 24, 2024
I have changed my review & rating, since purchasing the vehicle. It was not the good experience that I originally noted. Problem #1-the finance manager left a message, over a week later, to say that payme vehicle. It was not the good experience that I originally noted. Problem #1-the finance manager left a message, over a week later, to say that payment had not been received and they would be initiating finance charges. Payment was made in full within 24 hours of receiving the car by immediate transfer (same bank). His reasoning was he has too much to take care of, to actually match my amount due with incoming payments. Many return phone call attempts were made to his full inbox, before finally reaching this person. Stressful & time wasting. Problem #2-I looked over the entire vehicle twice, as well as test drove it. 30 minutes in to my 3 hour drive home, there was an unmistakeable golfball shaped indentation in the hood-right in front of the steering wheel. The dent is not noted on the Carfax report, nor in the dealership paperwork. It is not visible in the dealership photos. I have to think this dent happened between the test drive & taking ownership of the vehicle. #3-this is a gold certified vehicle. The interior lenses for the headlights have a film/condensation that only became apparent at night, also on my drive home from the dealership. Visibility was minimal. They did not notice this? Still waiting on paperwork. As much as the sales associate and the sales managers claimed how honest & easy this dealership is, they are no different than any other dealership. More
by poppyspencer
Employees Worked With
October 24, 2024
My experience with Toyota was nothing short of awesome! Sam was fabulous! I would recommend going to Toyota of Gladstone! Sam was fabulous! I would recommend going to Toyota of Gladstone! More
by Lisabrow78
October 23, 2024
In 2023 I had a wonderful experience buying a car from Wendal Evans!!! So when my RAV4 was recently totaled (driver ran a stop sign and t-boned me) I wanted to contact Wendal about buying another RAV 4. Wendal Evans!!! So when my RAV4 was recently totaled (driver ran a stop sign and t-boned me) I wanted to contact Wendal about buying another RAV 4. Wendal worked with me to find another RAV4, but this time I went with a hybrid. My new car came in two weeks earlier than expected, which was a welcomed surprise. I appreciate Wendal because he is a great listener and communicator, and doesn’t use high pressure sales tactics when working with you to buy a car. Wendal answered every new car question I had and made sure I was comfortable with my purchases before driving off the lot. Many, many thanks Wendal!!! More
by alida
Employees Worked With
October 21, 2024
Excellent customer service without a long wait to complete my purchase of my new vehicle complete my purchase of my new vehicle More
by uptwngirl2
Employees Worked With
October 21, 2024
Very straightforward. We were able to come in and check out a car without a bunch of pressure. Making a deal didn't take forever like at some dealers. We were able to come in and check out a car without a bunch of pressure. Making a deal didn't take forever like at some dealers. More
by alm654
October 21, 2024
Outstanding experience with Jose and Gladstone Toyota. I did not feel pressured to make a decision at any point. Financing was easy. As long as you do your homework on what you want, you will have a great I did not feel pressured to make a decision at any point. Financing was easy. As long as you do your homework on what you want, you will have a great experience. More
by Jeff H
Employees Worked With
