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Toyota of Gladstone

Gladstone, OR

4.9
7,009 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,009 reviews

August 17, 2024

Fixer of all things! She is the reason this place keeps running smoothly, someone should probably promote her! More

by Spaceman
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Charity Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for your fantastic feedback! It’s always wonderful to hear when a team member makes such a significant impact, and we truly appreciate your kind words. We're thrilled that she has been able to keep things running smoothly for you, and your suggestion for a promotion has been noted! We’re grateful for your support and look forward to continuing to provide you with excellent service here at Toyota of Gladstone.

August 17, 2024

Kassandra was very helpful to me and my very specific issues that lead me to trading in my car and going electric More

by Blocketmed
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Kassandra Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for sharing your experience with us! We're delighted to hear that Kassandra was able to assist you with your specific needs, especially as you made the important decision to trade in your car and go electric. Her helpfulness and expertise are key in ensuring our customers feel supported in every step of the process. We appreciate your trust in Toyota of Gladstone and look forward to continuing to serve you in the future. Congratulations on your new electric vehicle!

August 17, 2024

I’m a returning customer who will be coming back. Staff super friendly and welcoming. More

by Leonel j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you so much for being a returning customer and for sharing your wonderful feedback! We're thrilled to hear that you find our staff to be super friendly and welcoming. It's always a pleasure to serve returning customers like you, and we’re grateful for your continued trust in Toyota of Gladstone. We look forward to welcoming you back for your future visits and are committed to ensuring every experience is just as positive.

August 16, 2024

Great service, I always know the quality to expect from toyota of gladstone. 3rd car I have purchased from them. More

by codycraun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you so much for your continued trust in Toyota of Gladstone! We’re thrilled to hear that you’ve had another great experience with us and that the quality of service continues to meet your expectations. It’s always a pleasure to serve returning customers like you, and we’re honored to have been a part of your third car purchase. We look forward to assisting you again in the future and ensuring every visit is as excellent as the last!

August 16, 2024

Kinza Khan was so wonderful. She assisted us well and help us in every step. We are so thankful. More

by Regil
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Kinza Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kinza Khan
August 16, 2024

Well my engine exploded in my 2002 Camry. The motor fractured itself. It was either fix it for big bucks or buy a certified used Toyota. Kassandra guided me about the lot. I went with the 2 More

by Toyota Travis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Was pleasant to work with, unfortunately we couldn’t come up with an agreement but other then that a great experience More

by Jefrazy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriela Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Becka and everyone at dealership were courteous, patient and answered all my questions. Especially appreciated the flexibility re transportation to and from dealership. A pleasure to work with Becka who di More

by Carolynscove
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

I enjoyed working with Becka. She was courteous and personable. She answered all my questions even ones my insurance company had. I especially appreciated her arranging a ride to More

by Carolynscove
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becka Stern
August 14, 2024

A very good place to buy cars, Manuel's service was incredible, very attentive and detailed with everything, very clear with all the information, giving everything in detail... highly recommended, a th More

by TOROERBETTA019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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